Sales Cloud

Manajemen Penjualan Ujung-ke-Ujung, Didukung oleh AI Cerdas untuk Meningkatkan Kinerja

Tantangan yang Menghambat Pertumbuhan Penjualan Anda

Kurangnya Visibilitas Saluran Pipa

Para pemimpin penjualan kesulitan mendapatkan gambaran akurat dan real-time tentang kondisi pipeline, sehingga peramalan menjadi tidak dapat diandalkan dan pengambilan keputusan menjadi reaktif.

Data Pelanggan Terfragmentasi

Informasi pelanggan tersebar di berbagai sistem, yang menyebabkan wawasan yang tidak lengkap dan hilangnya peluang untuk keterlibatan yang dipersonalisasi.

Produktivitas Penjualan Rendah

Para tenaga penjualan menghabiskan terlalu banyak waktu untuk memasukkan data secara manual, membuat laporan, dan melakukan tugas-tugas administratif, alih-alih fokus pada penjualan.

Eksekusi Penjualan yang Tidak Konsisten

Tanpa proses yang terstandarisasi, aktivitas penjualan sangat bervariasi di antara tim, sehingga menghasilkan kinerja yang tidak dapat diprediksi dan siklus penjualan yang lebih panjang.

Akurasi Prakiraan yang Lemah

Prakiraan cuaca sangat bergantung pada masukan subjektif, tanpa dukungan data, yang menyebabkan seringnya terjadi kesalahan dan tantangan dalam perencanaan.

Kolaborasi Lintas Tim yang Buruk

Ketidakselarasan antara tim pemasaran, penjualan, dan layanan menyebabkan penundaan, duplikasi upaya, dan pengalaman pelanggan yang tidak terpadu.

Penjualan yang Didukung AI

NeoAI, NeoAgent, Agen Penjualan

Gunakan wawasan dan rekomendasi berbasis AI untuk membantu tim penjualan memprioritaskan kesepakatan, mengidentifikasi tindakan terbaik selanjutnya, dan menjual dengan lebih efektif.

Eksekusi Pipeline

Manajemen Prospek & Peluang

Kelola prospek dan peluang di satu tempat dengan visibilitas pipeline yang jelas untuk menjaga agar kesepakatan terus berjalan dari prospek hingga penutupan.

Efisiensi dari Penawaran hingga Penutupan Transaksi

CPQ

Sederhanakan penetapan harga, konfigurasi produk, dan pembuatan penawaran untuk meningkatkan akurasi dan memperpendek siklus penjualan.

Visibilitas Penjualan

Pelacakan Aktivitas Penjualan

Lacak panggilan, rapat, tugas, email, dan tindak lanjut dalam satu tampilan sehingga setiap interaksi pelanggan tetap terlihat dan dapat ditindaklanjuti.

Fungsionalitas Sales Cloud akan membantu Anda mencapai tujuan tersebut.

More accurate and efficient potential customer acquisition

Connecting massive amounts of business data and integrating data intelligence technologies

Through multi-dimensional screening or by extracting similar characteristics based on seed customers

Precisely identify potential customers and convert leads/customers with one click.

End-to-end sales process management from lead to opportunity; digital operations improve work efficiency.

A comprehensive sales lifecycle management system from lead to opportunity, enabling refined opportunity management.

Complete the process of lead evaluation, focused follow-up, and increasing the conversion rate of business opportunities to improve company performance.

Shorten the quotation-payment cycle, reduce costs, and help management make informed decisions.

Help sales staff provide quick and accurate quotes, shortening customer response time.

Provide more accurate data for product, procurement, and finance departments

Automated order and payment management for faster order conversion.

Automated management of the entire transaction process, from signing contracts and orders to issuing invoices and collecting payments.

Helping businesses easily complete the "last mile" of sales.

Multi-dimensional sales behavior quality management to rapidly improve sales follow-up quality

By integrating sales follow-up behaviors across different channels, we can help sales teams quickly improve the quality of their follow-up efforts.

Rapidly improve the team's overall sales conversion rate and work quality through sales behavior management and quality improvement.

Efficient collaborative work scheduling ensures key tasks are not forgotten and improves work efficiency.

Cross-device work scheduling improves work efficiency and helps focus on key tasks.

Personalized work progress aggregation and management: Quickly summarize work progress and improve management quality.

Customize BI dashboards to summarize the work progress of different roles, reducing the scope of manual descriptions.

Improve the efficiency of work summaries and achieve efficient and objective digital operation management.

A comprehensive, out-of-the-box data dashboard helps businesses quickly improve their sales management.

With pre-installed business intelligence analytics, users can quickly adjust the features based on industry best practices and their own company's needs.

Provides full-process sales performance analysis capabilities

Personalized performance data is generated to address the complex business scenarios and refined details of the entire sales process, continuously reducing the gap between sales targets and actual results.

360-degree full lifecycle customer management allows for comprehensive understanding of customer files, timely follow-up with key clients, and rapid advancement of the sales process.

Comprehensive aggregation of customer-related downstream data

By comprehensively extracting data from all dimensions of the customer lifecycle—from acquisition and initial contact to sales follow-up, closing the deal, and after-sales service—we can achieve refined management of our users.

Automated lead generation and customer resource allocation improve customer resource utilization efficiency.

The new public pool enables customized and refined management rules for the company's resources, including leads, customers, and business opportunities.

Improve the speed and efficiency of resource circulation to maximize the exploitation of existing resources.

Achieve unified control over prices and discounts, reducing product configuration and pricing errors.

Unified management of pricing and discounts, ensuring that sales prices are commensurate with the characteristics, costs, and profit margins of the products or services.

Help businesses maximize the optimization of their sales processes and improve sales efficiency and accuracy.

Provides flexible, multi-dimensional sales target management capabilities, enabling real-time tracking of business target progress.

Supports flexible customization of target dimensions, time, frequency, etc.

It supports online data entry and rapid import of targets, and displays the progress of performance targets in conjunction with existing system data.

Flexible sales opportunity performance breakdown: Performance breakdown can be flexibly defined according to the company's sales management rules, improving sales management efficiency.

Existing sales opportunities can be flexibly split into performance targets based on principles such as equal or excess sales, using specific amounts or percentages to meet the company's sales performance management rules.

Improve the efficiency of internal collaboration within the sales organization

It aggregates assets across the entire business process at core business points such as customers and business opportunities, providing an intuitive and quick entry point for viewing them.

Sales staff can collaborate in one-stop office environments without switching systems.

After system integration, sales staff can log in to the CRM system via WeChat Work or DingTalk to view approval processes and visit calendars, and complete internal collaborations.

Understand customer preferences and cultivate customers precisely.

Sales staff use WeChat Work to connect with customers and view customer tags and profile information through the sidebar.

Targeted content delivery based on customer preferences accelerates the conversion of leads into sales opportunities.

Based on 360-degree user information, we gain insights into the needs of existing customers and automate their operations and maintenance.

Based on a comprehensive overview of customer marketing, sales, and service stages, we gain insights into the needs of our existing customers.

Based on customer needs assessments, sales SOPs automatically generate tasks (such as contract signing reminders and customer birthday reminders) or communication content (such as SMS, emails, and WeChat tasks) to reach end customers, automating existing customer operations and improving their experience.

Mendorong Kesuksesan bagi Merek-Merek Ternama

Gunakan alat manajemen penjualan yang lebih cerdas.

Raih target penjualan Anda lebih cepat.