Neocrm (Xiaoshouyi) is an innovative CRM solution vendor in the mobile internet era
Neocrm (Xiaoshouyi) is owned by Beijing Renke Interactive Network Technology Co., Ltd., and is a new-generation SaaS customer relationship management (CRM) software provider by leveraging the latest mobile and social technologies. Neocrm（Xiaoshouyi) is committed to digitizing the end-to-end interaction between businesses and their customers, helping our users improve customer satisfaction and achieve sustainable growth.
Neocrm（Xiaoshouyi) CRM supports complete business process automation from Marketing, Sales to Service. In addition to process automation, Neocrm（Xiaoshouyi) CRM also leverages social, mobile and IoT technologies to help companies directly connect with external product distributors, service partners, IoT enabled devices and ultimately end consumers, enabling businesses to operate in a customer-centric model.
The interactions between businesses and customers in different industries may also vary. Neocrm’s PaaS + SaaS, a unified cloud solution, provides users with personalized configuration and highly efficient development capabilities in addition to supporting the standard scenarios. As a result, it helps companies quickly digitizing all customer-facing functional departments with much less IT investment.
Since its date of establishment, Neocrm (Xiaoshouyi) has been committed to the mission of applying new technologies to CRM, while enhancing the productivity of customer-centric business processes (sales, marketing, customer service). It has become by far the innovation leader in China’s CRM market, and is the only Chinese CRM vendor being listed in Gartner’s Magic Quadrant of sales force automation. It has obtained thousands of paying customers such as Lenovo, Shanghai Electric, Industrial and Commercial Bank of China; and gained support from leading venture capital firms, such as Sequoia Capital, Matrix Partners and Tencent Ventures. In September 2019, Neocrm raised the Series E funding of $120M from Tencent.