Our Products

Discover intelligent CRM solutions designed to streamline marketing, sales, and customer engagement while empowering businesses to scale and innovate.

New Customer Operation Platform
1. ai powered selling

Sales Cloud

Customer Visibility & Relationship Value

Identify high-value customers and prioritize the right opportunities.

Intelligent Lead-To-Cash (LTC) Management

Accelerate deal conversion with standardized and efficient sales execution.

Target-driven Sales Management

Guide sales activities from targets to forecast to daily actions with data-driven control.

AI-Powered Customer Operations

Make customer operations easier and more effective for every salesperson.

Powerful BI Dashboards for Smart Decisions

Turn data into insights with real-time analytics and visual performance tracking.

1. intelligent partnering

Partner Cloud​

Unified Partner Portal Experience

Deliver a one-stop, integrated, and personalized partner portal for seamless collaboration with partners.

End-to-End Partner Lifecycle Management

Manage partner onboarding, offboarding, and agreements with standardized and compliant processes.

Comprehensive Partner Enablement

Empower partners with marketing support, self-service ordering, and service capabilities to drive growth.

Collaborative Channel Operations

Enable close coordination across budgets, visits, promotions, and incentive programs.

Data-driven Channel Performance Management

Gain full visibility into partner performance, incentives, and contribution to revenue.

1. intelligent partnering
1. neoai, neoagent, service agent

Service Cloud

Unified Customer Service Experience

Deliver consistent and connected service across all channels and touchpoints.

Efficient Case & Work Order Management

Standardize service processes to improve resolution speed and execution quality.

Empowered Service Teams & Collaboration

Enable agents with guided workflows and seamless collaboration for faster problem solving.

Proactive Customer Care & Engagement

Identify service risks early and improve customer satisfaction and loyalty.

Data-driven Service Performance Management

Gain real-time visibility into service quality, efficiency, and customer experience.

SCRM

Omni-Channel Customer Acquisition

Drive omni-channel lead acquisition with smart QR codes and data-driven ROI insights.

360 Customer Profile & Operations

Build unified customer profiles with segmentation and classification to support personalized engagement and customer lifecycle management.

Standardized Social Selling & Engagement

Empower teams with unified engagement processers and smart content to deliver consistent, high-quality customer interactions.

Connected Customer Experience Across Touchpoints

Deliver personalized care with automated reminders and seamless ownership continuity throughout the customer journey.

NeoAgent Platform

Sales Assistant Agent

InfoMaster (Business Intelligence Q&A), Intelligent Data Entry, Smart Email Assistant, Activity Summaries…

Sales Manager Agent

Opportunity Health Assessment, Next Best Actions

Channel Manager Agent

Intelligent Visit Planning, Visit Summaries

Service Agent

Service Chatbot, Service Agent Assist, Service Case Summaries, Intelligent Quality Assurance

Analyst Agent

Conversational Data Search & View Generation Attribution Analysis & Insights

NeoAgent Platform

Agent Management, Prompt Template, AI Knowledge Base Management, Security & Audit Management…

1. interactive insights

Analytics Cloud

Agile Self-service Analytics for Everyone

Empower everyone with self-service analytics and intuitive dashboards – no technical skills required.

One Source of Truth for Business Data

Connect and analyze data across sales, service, marketing, and partner operations in one unified view.

Real-time Visibility into Performance

Monitor KPIs and business metrics with live data and interactive visualizations.

Analytics Everywhere, on Any Device

Access embedded insights across all business applications and devices.

Conversational Data Access with AI

Retrieve reports and insights through natural language and voice interaction – not only querying data, but also creating BI charts effortlessly.

1. interactive insights
1. flexible development

NeoPlatform

Metadata-Driven Application Framework

Rapidly build and scale business applications through a metadata-based architecture for reusable and extensible development.

Open API & Integration Platform

Connect internal systems and integrate external applications to easily build a unified enterprise IT ecosystem.

Unified Developer Platform

Support developers of all skill levels with one platform– from no-code to pro-code customization.

Mobile-First & Multi-Experience Development

Enable applications across mobile, web, and multi-channel user interfaces for flexible interaction scenarios.

Sandbox & Lifecycle Management

Develop and test safely in sandbox environments to ensure stability and reliability in production systems.

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