{"id":11830,"date":"2026-04-22T14:09:20","date_gmt":"2026-04-22T06:09:20","guid":{"rendered":"http:\/\/43.154.112.44\/customer-success-stories\/pharmaniaga-mentransformasi-operasi-penjualan-dan-layanan-farmasi-dengan-platform-terintegrasi-neocrm\/"},"modified":"2026-08-13T17:57:07","modified_gmt":"2026-08-13T09:57:07","slug":"pharmaniaga-mentransformasi-operasi-penjualan-dan-layanan-farmasi-dengan-platform-terintegrasi-neocrm","status":"publish","type":"customer_stories","link":"https:\/\/www.neocrm.com\/id\/customer-success-stories\/pharmaniaga-mentransformasi-operasi-penjualan-dan-layanan-farmasi-dengan-platform-terintegrasi-neocrm\/","title":{"rendered":"Pharmaniaga Mentransformasi Operasi Penjualan dan Layanan Farmasi dengan Platform Terintegrasi Neocrm"},"content":{"rendered":"\n<div class=\"wp-block-group shadow-background is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-58c9ca04 wp-block-group-is-layout-flex\" style=\"margin-top:0px;margin-bottom:50px;padding-top:40px;padding-bottom:40px\">\n<figure class=\"wp-block-image size-full\" style=\"margin-top:20px;margin-bottom:20px\"><img decoding=\"async\" width=\"300\" height=\"90\" src=\"http:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/Pharmaniaga-.png\" alt=\"\" class=\"wp-image-10540\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left\" style=\"font-size:2em\">Profil Perusahaan<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--50)\">Pharmaniaga Berhad adalah salah satu grup farmasi terintegrasi terbesar di Malaysia, yang didirikan pada tahun 1994. Sebagai pemain kunci dalam ekosistem perawatan kesehatan nasional dan anak perusahaan Boustead Holdings, perusahaan ini menyediakan layanan manufaktur, logistik, distribusi, penjualan, dan pemasaran yang komprehensif di seluruh rantai nilai farmasi. <\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-5185c3d0 wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group reset-gap is-layout-flex wp-container-core-group-is-layout-0733ed0b wp-block-group-is-layout-flex\" style=\"min-height:0px;margin-top:0;margin-bottom:0\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-b3543725 wp-block-group-is-layout-flex\" style=\"border-left-color:var(--wp--preset--color--cyan-bluish-gray);border-left-width:2px;padding-right:30px;padding-left:30px\">\n<p class=\"has-black-color has-text-color has-link-color wp-elements-9b6efd6deb869e21964a4a630abca090 wp-block-paragraph\" style=\"font-style:normal;font-weight:700\">Industri<\/p>\n\n\n\n<p class=\"has-text-align-center has-ast-global-color-1-color has-text-color has-link-color wp-elements-e2e23c4f1e184e352e85deaaf6a0bd93 wp-block-paragraph\" style=\"font-size:1.5em;font-style:normal;font-weight:700\">CRM for Retail &amp; FMCG<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-dfcfa174 wp-block-group-is-layout-flex\" style=\"border-left-color:var(--wp--preset--color--cyan-bluish-gray);border-left-width:2px;padding-right:30px;padding-left:30px\">\n<p class=\"has-text-align-center wp-block-paragraph\" style=\"font-style:normal;font-weight:700\">Bilangan Pekerja<\/p>\n\n\n\n<p class=\"has-text-align-center has-ast-global-color-1-color has-text-color has-link-color wp-elements-58bf71c4f0d9e952fce8cda9581e4775 wp-block-paragraph\" style=\"font-size:1.5em;font-style:normal;font-weight:700\">3,500+<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-dfcfa174 wp-block-group-is-layout-flex\" style=\"border-left-color:var(--wp--preset--color--cyan-bluish-gray);border-left-width:2px;padding-right:30px;padding-left:30px\">\n<p class=\"has-text-align-center wp-block-paragraph\" style=\"font-style:normal;font-weight:700\">Lokasi Markas<\/p>\n\n\n\n<p class=\"has-text-align-center has-ast-global-color-1-color has-text-color has-link-color wp-elements-53fbf3b7dafccaa0bad892deec1828e3 wp-block-paragraph\" style=\"font-size:1.5em;font-style:normal;font-weight:800\">Malaysia<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<ul class=\"single-post-section-menu\">\n  <li><a href=\"#business-challenge\">Tantangan Bisnis<\/a><\/li>\n  <li><a href=\"#neocrm-solution\">Solusi Neocrm<\/a><\/li>\n  <li><a href=\"#result\">Hasil<\/a><\/li>\n<\/ul>\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-48a0472e wp-block-group-is-layout-constrained\" style=\"padding-top:40px;padding-right:0;padding-bottom:20px;padding-left:0\">\n<h3 id=\"business-challenge\" class=\"wp-block-heading has-ast-global-color-1-color has-text-color has-link-color wp-elements-d5bd6d6b8f07c29849b7d131b3ffb9fc\" style=\"font-size:2em\">Tantangan Bisnis<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:1.5em\">1. <strong>Membangun Pusat Kontak yang Lebih Tangguh dan Terhubung<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Seiring pertumbuhan bisnis Pharmaniaga, volume operasional yang lebih tinggi menuntut lebih banyak dari pusat kontak dan konektivitasnya dengan sistem utama seperti Oracle ERP, sementara integrasi dengan platform pihak ketiga menambah kompleksitas dalam menjaga keselarasan data. Pendekatan berbasis cloud yang lebih tangguh diperlukan untuk memastikan kinerja yang konsisten dan pertukaran data yang lancar seiring dengan skalanya organisasi. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:1.5em\">2. <strong>Memenuhi Permintaan yang Meningkat untuk Alat Penjualan Lapangan Seluler<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Dengan tenaga lapangan yang besar yang secara teratur mengunjungi dokter dan klinik, seringkali di daerah dengan jangkauan jaringan yang terputus-putus, permintaan akan alat seluler yang lebih ramah pengguna dengan fitur manajemen kunjungan khusus meningkat. Solusi seluler komprehensif dengan kemampuan offline dapat membantu perwakilan menangkap data aktivitas di tempat, memungkinkan pengawasan waktu nyata, dan meningkatkan efisiensi lapangan. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:1.5em\">3. <strong>Meningkatkan Visibilitas Waktu Nyata dan Kecanggihan Pemasaran<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Pengambilan keputusan yang lebih cepat dan kolaborasi lintas fungsi yang lebih erat meningkatkan kebutuhan akan visibilitas terkini terhadap kinerja penjualan dan metrik utama, bersama dengan pendekatan yang lebih terstruktur untuk mengelola acara keterlibatan dokter, ROI distribusi sampel, dan kampanye email yang ditargetkan. Alat modern dan terintegrasi dengan dasbor waktu nyata, manajemen kampanye, dan analitik kinerja menawarkan peluang yang jelas untuk mempertajam dampak pemasaran dan memperkuat efektivitas penjualan. <\/p>\n<\/div>\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-be62dba3 wp-block-group-is-layout-constrained\" style=\"padding-top:20px;padding-right:0;padding-bottom:20px;padding-left:0\">\n<h3 id=\"neocrm-solution\" class=\"wp-block-heading has-ast-global-color-1-color has-text-color has-link-color wp-elements-1ef8d6199520057a7ba0efaa698bda04\" style=\"font-size:2em\">Solusi Neocrm<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:1.5em\">1. Proses Penjualan Ujung-ke-Ujung yang Terstandarisasi dengan Sales Cloud<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Neocrm mengimplementasikan solusi Sales Cloud komprehensif dengan 100 lisensi, menciptakan alur kerja LTO terpadu. Alur kerja standar ini memungkinkan tim penjualan iklan untuk melacak transaksi dengan lancar mulai dari permintaan awal pengiklan hingga penjualan yang berhasil ditutup, memberikan visibilitas dan konsistensi penuh di seluruh proses. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:1.5em\">2. Daftar Harga Fleksibel untuk Paket Media Kompleks<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Neocrm mendigitalisasi beragam paket iklan dan penetapan harga bertingkat Astro ke dalam Buku Harga yang fleksibel di dalam platform. Perwakilan penjualan kini dapat dengan cepat mengkonfigurasi penawaran harga yang akurat untuk paket multi-saluran, sementara alur kerja persetujuan bawaan memungkinkan manajer untuk meninjau dan menyetujui proposal secara efisien, mengurangi kesalahan dan mempercepat siklus penjualan. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:1.5em\">3. Dasbor Waktu Nyata untuk Peningkatan Peramalan dan Wawasan<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Dasbor manajemen yang andal memberikan visibilitas waktu nyata terhadap kesehatan pipeline, kinerja saluran, kontribusi paket, dan hasil perwakilan penjualan individu. Alat analitik ini mendukung peramalan yang lebih akurat dan memungkinkan pengambilan keputusan berbasis data, membantu manajemen mengidentifikasi area berkinerja terbaik dan mengoptimalkan alokasi sumber daya. <\/p>\n<\/div>\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-be62dba3 wp-block-group-is-layout-constrained\" style=\"padding-top:20px;padding-right:0;padding-bottom:20px;padding-left:0\">\n<h3 id=\"result\" class=\"wp-block-heading has-ast-global-color-1-color has-text-color has-link-color wp-elements-3127449ce76c039e860d9e8dffd41a38\" style=\"font-size:2em\">Hasil<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Sejak bermitra dengan Neocrm, Pharmaniaga telah mencapai transformasi signifikan dalam operasi penjualan, pemasaran, dan layanannya. Sales and Partner Cloud dari Neocrm telah memberikan stabilitas luar biasa dan integrasi tanpa hambatan dengan sistem yang ada, sementara dasbor waktu nyata telah memberi para manajer visibilitas instan di seluruh organisasi \u2014 memungkinkan pengambilan keputusan yang lebih cepat dan lebih tepat. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tim lapangan kini mendapatkan manfaat dari manajemen kunjungan seluler yang intuitif dengan dukungan offline penuh, memungkinkan mereka untuk mempertahankan produktivitas tinggi bahkan dalam kondisi jaringan yang menantang. Alat manajemen sampel dan analisis ROI telah mengoptimalkan biaya distribusi, mengidentifikasi produk dan klinik yang berpotensi tinggi, dan memperkuat hubungan dokter melalui aktivitas yang ditargetkan dan kampanye EDM. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dengan hampir 200 pengguna yang aktif menggunakan platform ini, Pharmaniaga telah melihat peningkatan yang signifikan dalam efisiensi operasional, kolaborasi antara tim penjualan dan layanan, serta keterlibatan pelanggan secara keseluruhan. Antusiasme yang tinggi di seluruh organisasi menunjukkan kemampuan Neocrm untuk memberikan solusi praktis dan terukur yang disesuaikan dengan kebutuhan kompleks distribusi farmasi. <\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Pharmaniaga memodernisasi proses penjualan, pemasaran, dan layanan di lebih dari 165 pengguna dengan bermigrasi ke platform cloud Neocrm yang stabil dengan integrasi ERP dan CTI yang mulus, serta dasbor real-time. Solusi ini memberikan stabilitas operasional, visibilitas data, dan efisiensi yang lebih besar bagi distributor farmasi terkemuka di Malaysia yang melayani penyedia layanan kesehatan publik dan swasta. <\/p>\n","protected":false},"author":1,"featured_media":11831,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"tags":[],"customer_story_category":[67],"class_list":["post-11830","customer_stories","type-customer_stories","status-publish","has-post-thumbnail","hentry","customer_story_category-perawatan-kesehatan-ilmu-hayati"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pharmaniaga Mentransformasi Operasi Penjualan dan Layanan Farmasi dengan Platform Terintegrasi Neocrm - Neocrm<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.neocrm.com\/id\/customer-success-stories\/pharmaniaga-mentransformasi-operasi-penjualan-dan-layanan-farmasi-dengan-platform-terintegrasi-neocrm\/\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pharmaniaga Mentransformasi Operasi Penjualan dan Layanan Farmasi dengan Platform Terintegrasi Neocrm - Neocrm\" \/>\n<meta property=\"og:description\" content=\"Pharmaniaga memodernisasi proses penjualan, pemasaran, dan layanan di lebih dari 165 pengguna dengan bermigrasi ke platform cloud Neocrm yang stabil dengan integrasi ERP dan CTI yang mulus, serta dasbor real-time. Solusi ini memberikan stabilitas operasional, visibilitas data, dan efisiensi yang lebih besar bagi distributor farmasi terkemuka di Malaysia yang melayani penyedia layanan kesehatan publik dan swasta.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.neocrm.com\/id\/customer-success-stories\/pharmaniaga-mentransformasi-operasi-penjualan-dan-layanan-farmasi-dengan-platform-terintegrasi-neocrm\/\" \/>\n<meta property=\"og:site_name\" content=\"Neocrm\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-13T09:57:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1048\" \/>\n\t<meta property=\"og:image:height\" content=\"695\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimasi waktu membaca\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 menit\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.neocrm.com\\\/id\\\/customer-success-stories\\\/pharmaniaga-mentransformasi-operasi-penjualan-dan-layanan-farmasi-dengan-platform-terintegrasi-neocrm\\\/\",\"url\":\"https:\\\/\\\/www.neocrm.com\\\/id\\\/customer-success-stories\\\/pharmaniaga-mentransformasi-operasi-penjualan-dan-layanan-farmasi-dengan-platform-terintegrasi-neocrm\\\/\",\"name\":\"Pharmaniaga Mentransformasi Operasi Penjualan dan Layanan Farmasi dengan Platform Terintegrasi Neocrm - Neocrm\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.neocrm.com\\\/id\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.neocrm.com\\\/id\\\/customer-success-stories\\\/pharmaniaga-mentransformasi-operasi-penjualan-dan-layanan-farmasi-dengan-platform-terintegrasi-neocrm\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.neocrm.com\\\/id\\\/customer-success-stories\\\/pharmaniaga-mentransformasi-operasi-penjualan-dan-layanan-farmasi-dengan-platform-terintegrasi-neocrm\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.neocrm.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/image1-2.png\",\"datePublished\":\"2026-04-22T06:09:20+00:00\",\"dateModified\":\"2026-08-13T09:57:07+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.neocrm.com\\\/id\\\/customer-success-stories\\\/pharmaniaga-mentransformasi-operasi-penjualan-dan-layanan-farmasi-dengan-platform-terintegrasi-neocrm\\\/#breadcrumb\"},\"inLanguage\":\"id\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.neocrm.com\\\/id\\\/customer-success-stories\\\/pharmaniaga-mentransformasi-operasi-penjualan-dan-layanan-farmasi-dengan-platform-terintegrasi-neocrm\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"id\",\"@id\":\"https:\\\/\\\/www.neocrm.com\\\/id\\\/customer-success-stories\\\/pharmaniaga-mentransformasi-operasi-penjualan-dan-layanan-farmasi-dengan-platform-terintegrasi-neocrm\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.neocrm.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/image1-2.png\",\"contentUrl\":\"https:\\\/\\\/www.neocrm.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/image1-2.png\",\"width\":1048,\"height\":695},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.neocrm.com\\\/id\\\/customer-success-stories\\\/pharmaniaga-mentransformasi-operasi-penjualan-dan-layanan-farmasi-dengan-platform-terintegrasi-neocrm\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.neocrm.com\\\/id\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Pharmaniaga Mentransformasi Operasi Penjualan dan Layanan Farmasi dengan Platform Terintegrasi Neocrm\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.neocrm.com\\\/id\\\/#website\",\"url\":\"https:\\\/\\\/www.neocrm.com\\\/id\\\/\",\"name\":\"Neocrm(\u4ec1\u79d1\u4e92\u52a8)\",\"description\":\"Mobile CRM system, online trial of CRM software, preferred CRM system provider\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.neocrm.com\\\/id\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"id\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Pharmaniaga Mentransformasi Operasi Penjualan dan Layanan Farmasi dengan Platform Terintegrasi Neocrm - Neocrm","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.neocrm.com\/id\/customer-success-stories\/pharmaniaga-mentransformasi-operasi-penjualan-dan-layanan-farmasi-dengan-platform-terintegrasi-neocrm\/","og_locale":"id_ID","og_type":"article","og_title":"Pharmaniaga Mentransformasi Operasi Penjualan dan Layanan Farmasi dengan Platform Terintegrasi Neocrm - Neocrm","og_description":"Pharmaniaga memodernisasi proses penjualan, pemasaran, dan layanan di lebih dari 165 pengguna dengan bermigrasi ke platform cloud Neocrm yang stabil dengan integrasi ERP dan CTI yang mulus, serta dasbor real-time. Solusi ini memberikan stabilitas operasional, visibilitas data, dan efisiensi yang lebih besar bagi distributor farmasi terkemuka di Malaysia yang melayani penyedia layanan kesehatan publik dan swasta.","og_url":"https:\/\/www.neocrm.com\/id\/customer-success-stories\/pharmaniaga-mentransformasi-operasi-penjualan-dan-layanan-farmasi-dengan-platform-terintegrasi-neocrm\/","og_site_name":"Neocrm","article_modified_time":"2026-08-13T09:57:07+00:00","og_image":[{"width":1048,"height":695,"url":"https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-2.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Estimasi waktu membaca":"3 menit"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.neocrm.com\/id\/customer-success-stories\/pharmaniaga-mentransformasi-operasi-penjualan-dan-layanan-farmasi-dengan-platform-terintegrasi-neocrm\/","url":"https:\/\/www.neocrm.com\/id\/customer-success-stories\/pharmaniaga-mentransformasi-operasi-penjualan-dan-layanan-farmasi-dengan-platform-terintegrasi-neocrm\/","name":"Pharmaniaga Mentransformasi Operasi Penjualan dan Layanan Farmasi dengan Platform Terintegrasi Neocrm - Neocrm","isPartOf":{"@id":"https:\/\/www.neocrm.com\/id\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.neocrm.com\/id\/customer-success-stories\/pharmaniaga-mentransformasi-operasi-penjualan-dan-layanan-farmasi-dengan-platform-terintegrasi-neocrm\/#primaryimage"},"image":{"@id":"https:\/\/www.neocrm.com\/id\/customer-success-stories\/pharmaniaga-mentransformasi-operasi-penjualan-dan-layanan-farmasi-dengan-platform-terintegrasi-neocrm\/#primaryimage"},"thumbnailUrl":"https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-2.png","datePublished":"2026-04-22T06:09:20+00:00","dateModified":"2026-08-13T09:57:07+00:00","breadcrumb":{"@id":"https:\/\/www.neocrm.com\/id\/customer-success-stories\/pharmaniaga-mentransformasi-operasi-penjualan-dan-layanan-farmasi-dengan-platform-terintegrasi-neocrm\/#breadcrumb"},"inLanguage":"id","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.neocrm.com\/id\/customer-success-stories\/pharmaniaga-mentransformasi-operasi-penjualan-dan-layanan-farmasi-dengan-platform-terintegrasi-neocrm\/"]}]},{"@type":"ImageObject","inLanguage":"id","@id":"https:\/\/www.neocrm.com\/id\/customer-success-stories\/pharmaniaga-mentransformasi-operasi-penjualan-dan-layanan-farmasi-dengan-platform-terintegrasi-neocrm\/#primaryimage","url":"https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-2.png","contentUrl":"https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-2.png","width":1048,"height":695},{"@type":"BreadcrumbList","@id":"https:\/\/www.neocrm.com\/id\/customer-success-stories\/pharmaniaga-mentransformasi-operasi-penjualan-dan-layanan-farmasi-dengan-platform-terintegrasi-neocrm\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.neocrm.com\/id\/"},{"@type":"ListItem","position":2,"name":"Pharmaniaga Mentransformasi Operasi Penjualan dan Layanan Farmasi dengan Platform Terintegrasi Neocrm"}]},{"@type":"WebSite","@id":"https:\/\/www.neocrm.com\/id\/#website","url":"https:\/\/www.neocrm.com\/id\/","name":"Neocrm(\u4ec1\u79d1\u4e92\u52a8)","description":"Mobile CRM system, online trial of CRM software, preferred CRM system provider","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.neocrm.com\/id\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"id"}]}},"spectra_custom_meta":{"_last_translation_edit_mode":["translation-editor"],"ast-main-header-display":[""],"ast-hfb-above-header-display":[""],"ast-hfb-below-header-display":[""],"ast-hfb-mobile-header-display":[""],"adv-header-id-meta":[""],"footer-sml-layout":[""],"stick-header-meta":[""],"header-main-stick-meta":[""],"header-above-stick-meta":[""],"header-below-stick-meta":[""],"site-post-title":[""],"site-sidebar-layout":["default"],"site-content-layout":[""],"ast-featured-img":[""],"ast-breadcrumbs-content":[""],"theme-transparent-header-meta":[""],"ast-banner-title-visibility":[""],"ast-global-header-display":[""],"ast-site-content-layout":["default"],"site-content-style":["default"],"site-sidebar-style":["default"],"_top_nav_excluded":[""],"_cms_nav_minihome":[""],"_thumbnail_id":["11831"],"_wpml_word_count":["1032"],"customer":["10540"],"_customer":["field_69df49e58fa67"],"_customer_name":["field_69e62e35e597d"],"_uagb_previous_block_counts":["a:90:{s:21:\"uagb\/advanced-heading\";i:0;s:15:\"uagb\/blockquote\";i:0;s:12:\"uagb\/buttons\";i:0;s:18:\"uagb\/buttons-child\";i:0;s:19:\"uagb\/call-to-action\";i:0;s:15:\"uagb\/cf7-styler\";i:0;s:11:\"uagb\/column\";i:0;s:12:\"uagb\/columns\";i:0;s:14:\"uagb\/container\";i:0;s:21:\"uagb\/content-timeline\";i:0;s:27:\"uagb\/content-timeline-child\";i:0;s:14:\"uagb\/countdown\";i:0;s:12:\"uagb\/counter\";i:0;s:8:\"uagb\/faq\";i:0;s:14:\"uagb\/faq-child\";i:0;s:10:\"uagb\/forms\";i:0;s:17:\"uagb\/forms-accept\";i:0;s:19:\"uagb\/forms-checkbox\";i:0;s:15:\"uagb\/forms-date\";i:0;s:16:\"uagb\/forms-email\";i:0;s:17:\"uagb\/forms-hidden\";i:0;s:15:\"uagb\/forms-name\";i:0;s:16:\"uagb\/forms-phone\";i:0;s:16:\"uagb\/forms-radio\";i:0;s:17:\"uagb\/forms-select\";i:0;s:19:\"uagb\/forms-textarea\";i:0;s:17:\"uagb\/forms-toggle\";i:0;s:14:\"uagb\/forms-url\";i:0;s:14:\"uagb\/gf-styler\";i:0;s:15:\"uagb\/google-map\";i:0;s:11:\"uagb\/how-to\";i:0;s:16:\"uagb\/how-to-step\";i:0;s:9:\"uagb\/icon\";i:0;s:14:\"uagb\/icon-list\";i:0;s:20:\"uagb\/icon-list-child\";i:0;s:10:\"uagb\/image\";i:0;s:18:\"uagb\/image-gallery\";i:0;s:13:\"uagb\/info-box\";i:0;s:18:\"uagb\/inline-notice\";i:0;s:11:\"uagb\/lottie\";i:0;s:21:\"uagb\/marketing-button\";i:0;s:10:\"uagb\/modal\";i:0;s:18:\"uagb\/popup-builder\";i:0;s:16:\"uagb\/post-button\";i:0;s:18:\"uagb\/post-carousel\";i:0;s:17:\"uagb\/post-excerpt\";i:0;s:14:\"uagb\/post-grid\";i:0;s:15:\"uagb\/post-image\";i:0;s:17:\"uagb\/post-masonry\";i:0;s:14:\"uagb\/post-meta\";i:0;s:18:\"uagb\/post-taxonomy\";i:0;s:18:\"uagb\/post-timeline\";i:0;s:15:\"uagb\/post-title\";i:0;s:20:\"uagb\/restaurant-menu\";i:0;s:26:\"uagb\/restaurant-menu-child\";i:0;s:11:\"uagb\/review\";i:0;s:12:\"uagb\/section\";i:0;s:14:\"uagb\/separator\";i:0;s:11:\"uagb\/slider\";i:0;s:17:\"uagb\/slider-child\";i:0;s:17:\"uagb\/social-share\";i:0;s:23:\"uagb\/social-share-child\";i:0;s:16:\"uagb\/star-rating\";i:0;s:23:\"uagb\/sure-cart-checkout\";i:0;s:22:\"uagb\/sure-cart-product\";i:0;s:15:\"uagb\/sure-forms\";i:0;s:22:\"uagb\/table-of-contents\";i:0;s:9:\"uagb\/tabs\";i:0;s:15:\"uagb\/tabs-child\";i:0;s:18:\"uagb\/taxonomy-list\";i:0;s:9:\"uagb\/team\";i:0;s:16:\"uagb\/testimonial\";i:0;s:14:\"uagb\/wp-search\";i:0;s:19:\"uagb\/instagram-feed\";i:0;s:10:\"uagb\/login\";i:0;s:17:\"uagb\/loop-builder\";i:0;s:18:\"uagb\/loop-category\";i:0;s:20:\"uagb\/loop-pagination\";i:0;s:15:\"uagb\/loop-reset\";i:0;s:16:\"uagb\/loop-search\";i:0;s:14:\"uagb\/loop-sort\";i:0;s:17:\"uagb\/loop-wrapper\";i:0;s:13:\"uagb\/register\";i:0;s:19:\"uagb\/register-email\";i:0;s:24:\"uagb\/register-first-name\";i:0;s:23:\"uagb\/register-last-name\";i:0;s:22:\"uagb\/register-password\";i:0;s:30:\"uagb\/register-reenter-password\";i:0;s:19:\"uagb\/register-terms\";i:0;s:22:\"uagb\/register-username\";i:0;}"],"_elementor_global_class_usage_indexed":["1"],"customer_name":["Pharmaniaga Berhad"],"_uag_css_file_name":["uag-css-11830.css"],"_elementor_page_assets":["a:0:{}"],"_uag_page_assets":["a:9:{s:3:\"css\";s:260:\".uag-blocks-common-selector{z-index:var(--z-index-desktop) !important}@media(max-width: 976px){.uag-blocks-common-selector{z-index:var(--z-index-tablet) !important}}@media(max-width: 767px){.uag-blocks-common-selector{z-index:var(--z-index-mobile) !important}}\";s:2:\"js\";s:0:\"\";s:18:\"current_block_list\";a:24:{i:0;s:12:\"core\/columns\";i:1;s:11:\"core\/column\";i:2;s:12:\"core\/heading\";i:3;s:14:\"core\/paragraph\";i:5;s:10:\"core\/image\";i:6;s:10:\"core\/group\";i:7;s:9:\"core\/html\";i:8;s:10:\"core\/query\";i:9;s:18:\"core\/post-template\";i:11;s:24:\"core\/post-featured-image\";i:12;s:15:\"core\/post-title\";i:13;s:15:\"core\/post-terms\";i:14;s:11:\"core\/search\";i:15;s:17:\"core\/latest-posts\";i:16;s:20:\"core\/latest-comments\";i:17;s:13:\"core\/archives\";i:18;s:15:\"core\/categories\";i:19;s:14:\"core\/shortcode\";i:20;s:12:\"core\/buttons\";i:21;s:11:\"core\/button\";i:22;s:22:\"wpml\/language-switcher\";i:23;s:17:\"core\/social-links\";i:24;s:16:\"core\/social-link\";i:25;s:18:\"elementor\/template\";}s:8:\"uag_flag\";b:0;s:11:\"uag_version\";s:10:\"1788980338\";s:6:\"gfonts\";a:0:{}s:10:\"gfonts_url\";s:0:\"\";s:12:\"gfonts_files\";a:0:{}s:14:\"uag_faq_layout\";b:0;}"]},"uagb_featured_image_src":{"full":["https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-2.png",1048,695,false],"thumbnail":["https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-2-150x150.png",150,150,true],"medium":["https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-2-300x199.png",300,199,true],"medium_large":["https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-2-768x509.png",768,509,true],"large":["https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-2-1024x679.png",1024,679,true],"1536x1536":["https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-2.png",1048,695,false],"2048x2048":["https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-2.png",1048,695,false],"gform-image-choice-sm":["https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-2.png",300,199,false],"gform-image-choice-md":["https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-2.png",400,265,false],"gform-image-choice-lg":["https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-2.png",600,398,false]},"uagb_author_info":{"display_name":"Luo Yi","author_link":"https:\/\/www.neocrm.com\/id\/author\/admin\/"},"uagb_comment_info":0,"uagb_excerpt":"Pharmaniaga memodernisasi proses penjualan, pemasaran, dan layanan di lebih dari 165 pengguna dengan bermigrasi ke platform cloud Neocrm yang stabil dengan integrasi ERP dan CTI yang mulus, serta dasbor real-time. Solusi ini memberikan stabilitas operasional, visibilitas data, dan efisiensi yang lebih besar bagi distributor farmasi terkemuka di Malaysia yang melayani penyedia layanan kesehatan publik dan&hellip;","_links":{"self":[{"href":"https:\/\/www.neocrm.com\/id\/wp-json\/wp\/v2\/customer_stories\/11830","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.neocrm.com\/id\/wp-json\/wp\/v2\/customer_stories"}],"about":[{"href":"https:\/\/www.neocrm.com\/id\/wp-json\/wp\/v2\/types\/customer_stories"}],"author":[{"embeddable":true,"href":"https:\/\/www.neocrm.com\/id\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.neocrm.com\/id\/wp-json\/wp\/v2\/comments?post=11830"}],"version-history":[{"count":5,"href":"https:\/\/www.neocrm.com\/id\/wp-json\/wp\/v2\/customer_stories\/11830\/revisions"}],"predecessor-version":[{"id":13542,"href":"https:\/\/www.neocrm.com\/id\/wp-json\/wp\/v2\/customer_stories\/11830\/revisions\/13542"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.neocrm.com\/id\/wp-json\/wp\/v2\/media\/11831"}],"wp:attachment":[{"href":"https:\/\/www.neocrm.com\/id\/wp-json\/wp\/v2\/media?parent=11830"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.neocrm.com\/id\/wp-json\/wp\/v2\/tags?post=11830"},{"taxonomy":"customer_story_category","embeddable":true,"href":"https:\/\/www.neocrm.com\/id\/wp-json\/wp\/v2\/customer_story_category?post=11830"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}