{"id":28401,"date":"2018-02-06T09:56:19","date_gmt":"2018-02-06T09:56:19","guid":{"rendered":"http:\/\/www.xiaoshouyi.com\/?p=28401"},"modified":"2020-09-10T05:29:48","modified_gmt":"2020-09-10T05:29:48","slug":"%e6%95%b0%e6%8d%ae%e7%a7%91%e5%ad%a6%e5%ae%b6out%e4%ba%86crmai%e8%ae%a9%e4%bd%a0%e7%a7%92%e5%8f%98%e5%88%86%e6%9e%90%e5%b8%88","status":"publish","type":"post","link":"https:\/\/www.neocrm.com\/en\/xygh\/28401.html","title":{"rendered":"\u6570\u636e\u79d1\u5b66\u5bb6Out\u4e86\uff0cCRM+AI\u8ba9\u4f60\u79d2\u53d8\u5206\u6790\u5e08"},"content":{"rendered":"<p>\u51e0\u4e4e\u6240\u6709\u7684\u4f01\u4e1a\u5728\u751f\u4ea7\u7ecf\u8425\u8fc7\u7a0b\u4e2d\uff0c\u5747\u4f1a\u5f62\u6210\u5404\u5f0f\u5404\u6837\u7684\u6570\u636e\u3001\u8d44\u6599\uff0c\u901a\u8fc7\u5bf9\u8fd9\u4e9b\u5927\u91cf\u6570\u636e\u3001\u8d44\u6599\u5c55\u5f00\u6df1\u5165\u7684\u7814\u7a76\u6240\u83b7\u5f97\u7684\u6570\u636e\u5206\u6790\u7ed3\u679c\uff0c\u5728\u4f01\u4e1a\u7ecf\u8425\u7ba1\u7406\u4e2d\u53d1\u6325\u7740\u5341\u5206\u91cd\u8981\u7684\u610f\u4e49\u4e0e\u4f5c\u7528\u3002<\/p>\n<section class=\"\" data-tools=\"135\u7f16\u8f91\u5668\" data-id=\"91563\">\n<section class=\"\" data-role=\"paragraph\">\n<section>\n<section data-width=\"100%\">\n<section>\n<h3 data-brushtype=\"text\" aria-describedby=\"tooltip129539\"><strong>\u4f01\u4e1a\u6570\u636e\u5206\u6790\u9700\u6c42\u65fa\u76db\uff0c<\/strong><strong>\u81ea\u52a9\u5f0fBI\u6709\u5f85\u666e\u53ca<\/strong><\/h3>\n<\/section>\n<\/section>\n<\/section>\n<\/section>\n<\/section>\n<p>IDC\u65e5\u524d\u53d1\u5e03\u7684\u300aIDC FutureScape\uff1a\u5168\u7403\u5236\u9020\u4e1a2018\u9884\u6d4b\u2014\u2014\u4e2d\u56fd\u542f\u793a\u300b\u6307\u51fa\uff1a\u52302020\u5e74\u5e95\uff0c25%\u7684\u5236\u9020\u4e1a\u4f9b\u5e94\u94fe\u5c06\u4f7f\u7528\u5206\u6790\u9a71\u52a8\u7684\u8ba4\u77e5\u80fd\u529b\uff0c\u4ece\u800c\u4f7f\u6210\u672c\u6548\u7387\u63d0\u9ad810%\uff0c\u670d\u52a1\u7ee9\u6548\u63d0\u9ad85%\u3002\u52302020\u5e74\uff0c15%\u7684\u7ba1\u7406\u6570\u636e\u5bc6\u96c6\u578b\u751f\u4ea7\u548c\u4f9b\u5e94\u94fe\u6d41\u7a0b\u9886\u57df\u7684\u5236\u9020\u5546\uff0c\u5c06\u5229\u7528\u4f9d\u8d56\u4e8e\u8fb9\u7f18\u5206\u6790\u7684\u4e91\u6267\u884c\u6a21\u5f0f\uff0c\u4ee5\u5b9e\u73b0\u5b9e\u65f6\u53ef\u89c1\u6027\u548c\u589e\u5f3a\u64cd\u4f5c\u7684\u7075\u6d3b\u6027\u3002<\/p>\n<p>\u4f01\u4e1a\u6570\u636e\u5206\u6790\u65e5\u76ca\u4e0a\u6da8\uff0c\u6570\u636e\u4eba\u624d\u4f9b\u4e0d\u5e94\u6c42\u3002\u5bf9\u4e8e\u666e\u901a\u4e1a\u52a1\u4eba\u5458\u6765\u8bf4\uff0c\u4e0d\u61c2SQL\uff0c\u4e0d\u61c2\u6570\u636e\u5e93\uff0cExcel\u4e0d\u7cbe\u901a\uff0cVBA\u4e0d\u6562\u78b0\uff0c\u5219\u6210\u4e3a\u6a2a\u4e98\u5728\u6570\u636e\u5206\u6790\u9700\u6c42\u9762\u524d\u7684\u4e00\u5927\u95e8\u69db\u3002<\/p>\n<p>\u4f01\u4e1a\u7ec4\u7ec7\u6b63\u5728\u91c7\u7528\u81ea\u52a9\u5f0f\u5206\u6790\u548c\u5546\u4e1a\u667a\u80fd\uff08BI\uff09\uff0c\u5e76\u5c06\u8fd9\u4e9b\u80fd\u529b\u5e26\u7ed9\u5404\u7ea7\u4e1a\u52a1\u7528\u6237\u3002\u8fd9\u4e00\u8d8b\u52bf\u975e\u5e38\u660e\u663e\uff0c<strong>\u6839\u636eGartner\u7684\u9884\u6d4b\uff0c\u52302019\u5e74\uff0c\u5177\u6709\u81ea\u52a9\u670d\u52a1\u80fd\u529b\u7684\u5546\u4e1a\u7528\u6237\u7684\u5206\u6790\u4ea7\u51fa\u751a\u81f3\u5c06\u8d85\u8fc7\u4e13\u4e1a\u6570\u636e\u79d1\u5b66\u5bb6\u3002<\/strong><\/p>\n<p>Gartner\u7814\u7a76\u603b\u76d1Carlie J. 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