\u5a92\u4f53\uff1a\u8001\u5180\u7684\u79d1\u6280\u89c2\u5bdf \u00a0\u8bb0\u8005\uff1a\u5180\u52c7\u5e86<\/p>\n
\u5728\u524d\u4e0d\u4e45\u76842018\u4e2d\u56fd\uff08\u6df1\u5733\uff09IT\u9886\u8896\u5cf0\u4f1a\u4e0a\uff0c\u817e\u8baf\u8463\u4e8b\u4f1a\u4e3b\u5e2d\u517c\u9996\u5e2d\u6267\u884c\u5b98\u9a6c\u5316\u817e\u8868\u793a\uff0c\u8fc7\u53bb\u5927\u5bb6\u8ba4\u4e3a\u65b0\u7ecf\u6d4e\u8ddf\u4f20\u7edf\u884c\u4e1a\u662f\u51b2\u7a81\u7684\uff0c\u73b0\u5728\u5927\u5bb6\u9010\u6b65\u8ba4\u8bc6\u5230\u5b83\u4eec\u4e4b\u95f4\u662f\u4e92\u8865\u7684\uff0c\u53ef\u4ee5\u6df1\u5ea6\u878d\u5408\u3002<\/p>\n
\u4e3a\u4e86\u4fc3\u8fdb\u6df1\u5ea6\u878d\u5408\uff0c\u817e\u8baf\u5c06\u8fdb\u4e00\u6b65\u843d\u5b9e\u5f00\u653e\u6218\u7565\u3002\u9a6c\u5316\u817e\u8868\u793a\uff0c\u817e\u8baf\u7684\u5fc3\u6001\u662f\u5f00\u653e\u7684\uff0c\u817e\u8baf\u53ea\u505a\u8fde\u63a5\u5668\u3001\u505a\u5e95\u5c42\u7684\u4e1c\u897f\uff0c\u7528\u4e91\u3001AI\u7b49\u8fd9\u4e9b\u57fa\u7840\u8bbe\u65bd\u6765\u5e2e\u52a9\u5408\u4f5c\u4f19\u4f34\u3002\u201c\u6211\u4eec\u5e0c\u671b\u5fae\u4fe1\u7528\u6237\u80fd\u591f\u548c\u7ebf\u4e0b\u8d8a\u6765\u8d8a\u591a\u7684\u670d\u52a1\u8fde\u63a5\uff0c\u53ea\u8981\u80fd\u8fde\u8d77\u6765\uff0c\u7528\u5f97\u597d\uff0c\u8fd9\u5c31\u662f\u6211\u6700\u5927\u7684\u76ee\u7684\u3002\u201d<\/p>\n
\u8001\u5180\u6ce8\u610f\u5230\uff0c\u817e\u8baf\u5b9e\u73b0\u8fde\u63a5\u6218\u7565\u7684\u4e00\u4e2a\u91cd\u8981\u65b9\u5f0f\uff0c\u5c31\u662f\u6218\u7565\u6295\u8d44\u3002\u6b63\u662f\u901a\u8fc7\u6218\u7565\u6295\u8d44\u4eac\u4e1c\u3001\u62fc\u591a\u591a\u7b49\u65b0\u96f6\u552e\u4f01\u4e1a\uff0c\u817e\u8baf\u5b8c\u6210\u4e86\u5bf9\u96f6\u552e\u884c\u4e1a\u548c\u6d88\u8d39\u8005\u7684\u8fde\u63a5\u3002<\/p>\n
\u5982\u4eca\uff0c\u817e\u8baf\u53c8\u8981\u8fdb\u4e00\u6b65\u5b8c\u6210\u4e0e\u4f01\u4e1a\u7684\u8fde\u63a5\u30023\u670829\u65e5\uff0c\u79fb\u52a8CRM\uff08\u5ba2\u6237\u5173\u7cfb\u7ba1\u7406\uff09\u516c\u53f8\u9500\u552e\u6613\u5ba3\u5e03\u83b7\u5f97\u817e\u8baf1\u4ebf\u5143D+\u8f6e\u878d\u8d44\u3002\u5b9e\u9645\u4e0a\uff0c\u817e\u8baf\u5e76\u4e0d\u662f\u4eca\u5929\u624d\u770b\u4e0a\u9500\u552e\u6613\u7684\u3002\u65e9\u5728\u53bb\u5e74\u9500\u552e\u6613\u76842.8\u4ebf\u5143D\u8f6e\u878d\u8d44\u4e2d\u817e\u8baf\u5c31\u662f\u9886\u6295\u65b9\uff0c\u8fd9\u4e00\u6b21\u53ea\u4e0d\u8fc7\u662f\u63a5\u7740\u4e0b\u6ce8\u800c\u5df2\uff0c\u636e\u8001\u5180\u89c2\u5bdf\uff0c\u8fd9\u53ef\u80fd\u4e5f\u662f\u817e\u8baf\u5728\u4f01\u4e1a\u7ea7\u5e02\u573a\u7684\u6700\u5927\u4e00\u7b14\u6295\u8d44\u3002\u9664\u4e86\u817e\u8baf\u4e4b\u5916\uff0c\u9500\u552e\u6613\u7684\u6295\u8d44\u65b9\u8fd8\u6709\u7ea2\u6749\u8d44\u672c\u3001\u7ecf\u7eac\u521b\u6295\u7b49\u77e5\u540d\u6295\u8d44\u673a\u6784\u3002<\/p>\n
\u90a3\u4e48\uff0c\u817e\u8baf\u4e3a\u4ec0\u4e48\u8fd8\u6295\u8d44\u4e00\u5bb6\u770b\u8d77\u6765\u4e0d\u90a3\u4e48\u6027\u611f\u7684\u30012B\uff08\u9762\u5411\u4f01\u4e1a\u7ea7\u5e02\u573a\uff09\u7684\u521b\u4e1a\u516c\u53f8\u5462\uff1f<\/p>\n
\u5f02\u66f2\u540c\u5de5\u7684\u8fde\u63a5\u903b\u8f91<\/strong><\/p>\n \u5728IT\u9886\u8896\u5cf0\u4f1a\u4e0a\uff0c\u9a6c\u5316\u817e\u8fd8\u63d0\u5230\u4e86\u5de5\u4e1a\u4f01\u4e1a\u4e0e\u4e92\u8054\u7f51\u7684\u6574\u5408\uff0c\u63d0\u5230\u4e86\u6c7d\u8f66\u4f01\u4e1a\u6b63\u5728\u4ece\u5236\u9020\u5546\u8f6c\u578b\u4e3a\u51fa\u884c\u670d\u52a1\u5546\u3002\u4e0e\u9a6c\u5316\u817e\u7684\u5c55\u671b\u76f8\u547c\u5e94\uff0c\u5728\u62ff\u5230\u817e\u8bafD+\u8f6e\u878d\u8d44\u7684\u5f53\u5929\uff0c\u9500\u552e\u6613\u5ba3\u5e03\u5c06\u63a8\u51fa\u57fa\u4e8ePaaS\u5e73\u53f0\u7684\u4e91\u670d\u52a1\u65b0\u4ea7\u54c1\u2014\u2014\u8425\u9500\u4e91\u548cIoT\u4e91\uff0c\u53e6\u5916\u9762\u5411\u6c7d\u8f66\u884c\u4e1a\u7684\u89e3\u51b3\u65b9\u6848\u5c06\u5728\u4eca\u5e744\u6708\u53d1\u5e03\u3002<\/p>\n \u8fc7\u53bb\uff0c\u6c7d\u8f66\u5236\u9020\u5546\u662f\u540d\u526f\u5176\u5b9e\u7684\u201c\u5236\u9020\u5546\u201d\uff1a\u4ed6\u4eec\u751f\u4ea7\u51fa\u6c7d\u8f66\u4e4b\u540e\uff0c\u901a\u8fc7\u5c42\u5c42\u7684\u7ecf\u9500\u5546\u3001\u5206\u9500\u5546\u518d\u52304S\u5e97\uff0c\u6700\u540e\u624d\u80fd\u8fde\u63a5\u5230\u6700\u7ec8\u6d88\u8d39\u8005\u3002\u5728\u8fd9\u4e2a\u8fc7\u7a0b\u4e2d\uff0c\u5927\u91cf\u7684\u6570\u636e\u90fd\u6c89\u6dc0\u5728\u4e2d\u95f4\u7684\u6e20\u9053\uff0c\u6c7d\u8f66\u5236\u9020\u5546\u5e76\u4e0d\u771f\u6b63\u4e86\u89e3\u6d88\u8d39\u8005\u3002<\/p>\n \u672a\u6765\uff0c\u5728\u91c7\u7528\u4e86\u9500\u552e\u6613\u7684\u89e3\u51b3\u65b9\u6848\u4e4b\u540e\uff0c\u6c7d\u8f66\u5236\u9020\u5546\u53ea\u9700\u8981\u901a\u8fc7\u5fae\u4fe1\u548cApp\u5c31\u80fd\u591f\u8f7b\u677e\u8fde\u63a54S\u5e97\u548c\u6700\u7ec8\u6d88\u8d39\u8005\uff0c\u7cbe\u51c6\u4e86\u89e3\u6c7d\u8f66\u7684\u8fd0\u884c\u72b6\u51b5\u7b49\u6570\u636e\u4fe1\u606f\u3002\u8f66\u4e3b\u4e5f\u53ef\u4ee5\u901a\u8fc7\u5c0f\u7a0b\u5e8f\u5efa\u7acb\u8d77\u4e0e\u5382\u5546\u76f4\u63a5\u3001\u5bc6\u5207\u6c9f\u901a\u7684\u6e20\u9053\u3002<\/p>\n \u6c7d\u8f66\u5236\u9020\u5546\u7684\u552e\u540e\u670d\u52a1\u73af\u8282\u4e5f\u5c06\u53d8\u5f97\u66f4\u52a0\u8f7b\u677e\u548c\u81ea\u7136\u3002\u5982\u679c\u6d88\u8d39\u8005\u7684\u7231\u8f66\u51fa\u4e86\u95ee\u9898\uff0c\u7cfb\u7edf\u901a\u8fc7\u5fae\u4fe1\u548cApp\u4f1a\u76f4\u63a5\u628a\u95ee\u9898\u63a8\u9001\u7ed9\u5382\u5546\uff0c\u5e76\u5229\u7528AI\u5728\u4e91\u7aef\u667a\u80fd\u8fdc\u7a0b\u8bca\u65ad\uff0c\u7136\u540e\u901a\u8fc7\u5fae\u4fe1\u53cd\u9988\u7ed9\u6d88\u8d39\u8005\uff0c\u5e76\u5411\u5176\u63a8\u8350\u5c31\u8fd1\u76844S\u5e97\u3002\u672a\u6765\uff0c\u5f53\u8fd9\u5957\u89e3\u51b3\u65b9\u6848\u7528\u4e8e\u5171\u4eab\u51fa\u884c\u7684\u65f6\u5019\uff0c\u8fd8\u80fd\u591f\u5e2e\u52a9\u6c7d\u8f66\u5236\u9020\u5546\u4ece\u5236\u9020\u5546\u8f6c\u578b\u4e3a\u670d\u52a1\u5546\uff0c\u8fd9\u4e5f\u662f\u5b83\u4eec\u8feb\u5207\u5e0c\u671b\u8fbe\u6210\u7684\u76ee\u6807\u3002<\/p>\n \u9500\u552e\u6613\u521b\u59cb\u4eba\u517cCEO\u53f2\u5f66\u6cfd\u89e3\u91ca\u4e86\u4e3a\u4ec0\u4e48\u8981\u5f15\u5165\u817e\u8baf\u7684\u6218\u7565\u6295\u8d44\u3002\u201c\u6211\u4eec\u7684\u5e95\u5c42\u7ed3\u6784\u662f\u7528\u793e\u4ea4\u7f51\u7edc\u6784\u5efa\u7684\uff0c\u4f46\u662f\u8fd9\u4e2a\u662f\u6280\u672f\u7ef4\u5ea6\u3002\u5728\u652f\u6491\u4f01\u4e1a\u8fde\u63a5\u5ba2\u6237\u7684\u65f6\u5019\uff0c\u6211\u4eec\u53ef\u4ee5\u505a\u4e00\u4e2a\u751a\u81f3\u5f88\u591a\u4e2aAPP\uff0c\u8fd9\u5bf9\u4e8e\u9ad8\u9891\u4f7f\u7528\u573a\u666f\u662f\u6709\u7528\u7684\uff0c\u4f46\u662f\u5982\u679c\u53ea\u662f\u4f4e\u9891\u573a\u666f\uff0c\u5ba2\u6237\u5c31\u672a\u5fc5\u613f\u610f\u4e0b\u8f7dAPP\u4e86\u3002\u201d<\/p>\n \u597d\u5728\u4e2d\u56fd\u6709\u4e00\u4e2a\u51e0\u4e4e\u4eba\u4eba\u90fd\u5728\u4f7f\u7528\u7684\u8fde\u63a5\u5de5\u5177\uff0c\u90a3\u5c31\u662f\u5fae\u4fe1\u3002\u5982\u4eca\uff0c\u9500\u552e\u6613CRM\u501f\u52a9\u5fae\u4fe1\u793e\u4ea4\u8fde\u63a5\u7684\u7279\u6027\u548c\u80fd\u529b\uff0c\u5c31\u80fd\u591f\u8ba9\u5ba2\u6237\u7684\u8fde\u63a5\u66f4\u52a0\u4fbf\u6377\u548c\u987a\u7545\u2014\u2014\u5f88\u591a\u65f6\u5019\uff0c\u5ba2\u6237\u53ea\u9700\u8981\u901a\u8fc7\u5fae\u4fe1\u516c\u4f17\u53f7\u751a\u81f3\u66f4\u8f7b\u91cf\u7ea7\u7684\u5c0f\u7a0b\u5e8f\uff0c\u5c31\u80fd\u591f\u5b8c\u6210\u4e0e\u5916\u90e8\u5ba2\u6237\u3001\u7ecf\u9500\u5546\u3001\u4f9b\u5e94\u5546\u7684\u8fde\u63a5\u3002<\/p>\n \u770b\u4e86\u4ee5\u4e0a\u6c7d\u8f66\u884c\u4e1a\u7684\u6848\u4f8b\uff0c\u8001\u5180\u89c9\u5f97\u5c31\u4e0d\u96be\u63a8\u6d4b\u817e\u8baf\u4e3a\u4ec0\u4e48\u52a0\u7801\u9500\u552e\u6613\u4e86\uff0c\u56e0\u4e3a\u4e8c\u8005\u90fd\u6709\u540c\u6837\u7684\u4f7f\u547d\u2014\u2014\u8fde\u63a5\uff0c\u4e5f\u6709\u7740\u540c\u6837\u7684\u5de5\u5177\uff0c\u90a3\u5c31\u662f\u79fb\u52a8\u4e92\u8054\u7f51\u3001\u793e\u4ea4\u7f51\u7edc\u3002<\/p>\n \u98a0\u8986\u4f20\u7edf\u7684CRM<\/strong><\/p>\n \u7528\u8fde\u63a5\u4e3a\u4f20\u7edf\u884c\u4e1a\u548c\u4f01\u4e1a\u8f6c\u578b\u8d4b\u80fd\uff0c\u8fd9\u5c31\u662f\u9500\u552e\u6613\u521b\u59cb\u4eba&CEO\u53f2\u5f66\u6cfd\u5e0c\u671b\u8fbe\u6210\u7684\u76ee\u6807\u3002\u4e3a\u6b64\uff0c2011\u5e74\u6210\u7acb\u7684\u9500\u552e\u6613\u82b1\u4e86\u5c06\u8fd17\u5e74\u7684\u65f6\u95f4\uff0c\u9010\u6e10\u642d\u5efa\u8d77\u57fa\u4e8e\u9500\u552e\u6613PaaS\u5e73\u53f0\u7684\uff0c\u9762\u5411\u9500\u552e\u3001\u5ba2\u6237\u670d\u52a1\u3001\u73b0\u573a\u670d\u52a1\u3001\u7ecf\u9500\u5546\u7684\u4e91\u4ea7\u54c1\uff0c\u5982\u4eca\u53c8\u5373\u5c06\u63a8\u51fa\u9762\u5411\u83b7\u5ba2\u7ba1\u7406\u7684\u8425\u9500\u4e91\u548c\u8fde\u63a5\u7ec8\u7aef\u4ea7\u54c1\u7684IoT\u4e91\uff0c\u4ece\u800c\u8ba9\u81ea\u5df1\u7684\u4ea7\u54c1\u548c\u670d\u52a1\u8986\u76d6\u4e86\u4f01\u4e1a\u4ece\u4ece\u83b7\u5ba2\u5230\u670d\u52a1\u7684\u5168\u751f\u547d\u5468\u671f\u7ba1\u7406\uff0c\u5e76\u83b7\u5f97\u4e86\u5bcc\u58eb\u5eb7\u3001\u5de5\u5546\u94f6\u884c\u3001\u5206\u4f17\u4f20\u5a92\u3001\u5929\u58eb\u529b\u3001\u4e2d\u56fd\u4e2d\u8f66\u7b49\u6570\u5343\u5bb6\u4f01\u4e1a\u7528\u6237\u7684\u9ad8\u5ea6\u8ba4\u53ef\u548c\u597d\u8bc4\u3002<\/p>\n \u5728\u521b\u7acb\u9500\u552e\u6613\u4e4b\u524d\uff0c\u53f2\u5f66\u6cfd\u5148\u540e\u5728\u6234\u5c14\u3001\u601d\u79d1\u3001SAP\u7b49\u8de8\u56fd\u516c\u53f8\u505a\u9500\u552e\uff0c\u4e5f\u7528\u8fc7\u4e0d\u5c11\u8de8\u56fd\u8f6f\u4ef6\u5de8\u5934\u7684\u4f20\u7edfCRM\u8f6f\u4ef6\uff0c\u597d\u7528\u7684\u4e00\u4e2a\u90fd\u6ca1\u6709\u3002\u4ed6\u5728SAP\u62c5\u4efb\u9ad8\u7ba1\u7684\u65f6\u5019\uff0c\u867d\u7136SAP\u81ea\u5df1\u5c31\u662f\u505a\u7ba1\u7406\u8f6f\u4ef6\u7684\uff0c\u4e5f\u8981\u6c42\u4e00\u7ebf\u9500\u552e\u5458\u5fc5\u987b\u7528\u81ea\u5bb6\u7684CRM\u8f6f\u4ef6\uff0c\u53ef\u662f\u9ad8\u5c42\u7ba1\u7406\u8005\u5374\u4ecd\u7136\u4e60\u60ef\u7528\u5fae\u8f6fExcel\u8f6f\u4ef6\u505a\u9500\u552e\u7ba1\u7406\u3002<\/p>\n \u4e4b\u6240\u4ee5\u4f1a\u51fa\u73b0\u5982\u6b64\u96be\u582a\u7684\u60c5\u51b5\uff0c\u662f\u56e0\u4e3a\u8fd9\u4e9bCRM\u8f6f\u4ef6\u7684\u4ea7\u54c1\u67b6\u6784\u8fd8\u505c\u7559\u5728\u4e0a\u4e2a\u4e16\u7eaa\uff0c\u65e0\u6cd5\u6ee1\u8db3\u88ab\u79fb\u52a8\u4e92\u8054\u7f51\u5e2d\u5377\u7684\u4e2d\u56fd\u5e02\u573a\u3002\u4f20\u7edfCRM\u8f6f\u4ef6\u5728\u8bbe\u8ba1\u7406\u5ff5\u4e0a\u6781\u7aef\u5f3a\u8c03\u201c\u6d41\u7a0b\u201d\u800c\u5ffd\u89c6\u201c\u4eba\u201d\uff0c\u4ece\u800c\u5bfc\u81f4\u5176\u9002\u5e94\u5ea6\u8f83\u5dee\uff0c\u5b9e\u65bd\u5931\u8d25\u7387\u5f88\u9ad8\u3002<\/p>\n \u9500\u552e\u6613\u7684\u6210\u7acb\uff0c\u6b63\u662f\u6e90\u4e8e\u53f2\u5f66\u6cfd\u591a\u5e74\u7684\u7ba1\u7406\u7ecf\u9a8c\u4ee5\u53ca\u5bf9\u4f20\u7edfCRM\u7ba1\u7406\u8f6f\u4ef6\u5f0a\u7aef\u7684\u6df1\u523b\u8ba4\u77e5\uff0c\u4ed6\u89c9\u5f97\u63d0\u4f9b\u5951\u5408\u4f01\u4e1a\u9700\u6c42\uff0c\u540c\u65f6\uff0c\u8ba9\u7528\u6237\u771f\u6b63\u80fd\u7528\u5e76\u4e14\u559c\u6b22\u7528\u7684\u4ea7\u54c1\u624d\u662f\u738b\u9053\u3002<\/p>\n \u4f5c\u4e3a\u4e00\u6b3e\u98a0\u8986\u4f20\u7edf\u7684CRM\uff0c\u9500\u552e\u6613\u5c06\u79fb\u52a8\u3001\u793e\u4ea4\u3001\u4e91\u3001\u5927\u6570\u636e\u3001\u667a\u80fd\u4e0eCRM\u878d\u5408\uff0c\u91cd\u5851\u4e86\u4f01\u4e1a\u7ba1\u7406\u8f6f\u4ef6\u3002<\/p>\n \u4e3a\u5168\u9762\u652f\u6491\u4f01\u4e1a\u884c\u4e1a\u5316\u3001\u4e2a\u6027\u5316\u7684\u5168\u6d41\u7a0b\u6570\u5b57\u5316\u9700\u6c42\uff0c\u63d0\u5347\u7528\u6237\u6ee1\u610f\u5ea6\uff0c\u9500\u552e\u6613\u9488\u5bf9\u5168\u6d41\u7a0b\u4e2d\u4e0d\u540c\u7684\u89d2\u8272\u9646\u7eed\u63a8\u51fa\u4e86\u73b0\u573a\u670d\u52a1\u4e91\u3001\u5ba2\u6237\u670d\u52a1\u4e91\u3001\u4f19\u4f34\u4e91\u4e09\u6b3e\u4e91\u4ea7\u54c1\uff0c\u672a\u6765\u53c8\u5c06\u63a8\u51fa\u8425\u9500\u4e91\u548cIoT\u4e91\uff0c\u5c06\u4f01\u4e1a\u9700\u8981\u8fde\u63a5\u7684\u7528\u6237\u3001\u5408\u4f5c\u4f19\u4f34\u3001\u670d\u52a1\u4eba\u5458\u3001\u5e02\u573a\u4eba\u5458\u3001\u9500\u552e\u4eba\u5458\u3001\u7ec8\u7aef\u4ea7\u54c1\u5168\u8986\u76d6\u3002<\/p>\n \u8fd9\u4e48\u770b\u6765\uff0c\u4e0e\u817e\u8baf\u201c\u8fde\u63a5\u4e00\u5207\u201d\u4e00\u6837\uff0c\u9500\u552e\u6613\u53c8\u4f55\u5c1d\u4e0d\u662f\u4ece\u6d41\u7a0b\u7684\u89d2\u5ea6\u5e2e\u4f01\u4e1a\u8fde\u63a5\u4e86\u5ba2\u6237\u5462?<\/p>\n \u505a\u4f20\u7edf\u884c\u4e1a\u7684\u8d4b\u80fd\u8005<\/strong><\/p>\n \u524d\u4e0d\u4e45\uff0c\u4e00\u5bb6\u6c7d\u8f66\u884c\u4e1a\u7684\u5f00\u53d1\u5546\u7ed9\u53f2\u5f66\u6cfd\u6f14\u793a\u4e86\u4ed6\u4eec\u505a\u7684\u4e00\u5957\u884c\u4e1a\u5e94\u7528\uff0c\u80fd\u591f\u5b9e\u73b0\u7684\u529f\u80fd\u8ba9\u53f2\u5f66\u6cfd\u8fd9\u4e2a\u884c\u4e1a\u8001\u624b\u90fd\u611f\u5230\u5403\u60ca\u3002\u8fd9\u5957\u5e94\u7528\u867d\u7136\u662f\u57fa\u4e8e\u9500\u552e\u6613\u7684PaaS\u5e73\u53f0\uff0c\u4f46\u662f\u4ece\u4ea4\u4e92\u754c\u9762\u4e0a\u5df2\u7ecf\u770b\u4e0d\u51fa\u9500\u552e\u6613\u7684\u75d5\u8ff9\uff0c\u800c\u4e14\u53ea\u82b1\u8d39\u4e86\u8fd9\u5bb6\u5408\u4f5c\u4f19\u4f346\u540d\u7a0b\u5e8f\u54584\u4e2a\u6708\u65f6\u95f4\u2014\u2014\u5728\u8fc7\u53bb\uff0c\u540c\u6837\u529f\u80fd\u7684\u5e94\u7528\u9700\u898120\u4e2a\u6708\u7684\u65f6\u95f4\u624d\u80fd\u5b8c\u6210\u3002<\/p>\n \u4f20\u7edf\u884c\u4e1a\u548c\u4f01\u4e1a\u4e00\u65e6\u88ab\u8d4b\u80fd\u4e4b\u540e\uff0c\u5c31\u80fd\u591f\u7206\u53d1\u51fa\u60ca\u4eba\u7684\u751f\u547d\u529b\u3002\u524d\u4e0d\u4e45\uff0c\u53f2\u5f66\u6cfd\u53bb\u5e7f\u5dde\u62dc\u8bbf\u4e86\u4e00\u5bb6\u5b89\u9632\u516c\u53f8\u7684\u8463\u4e8b\u957f\u30022016\u5e74\uff0c\u8fd9\u5bb6\u516c\u53f8\u7684\u8425\u6536\u8fd8\u53ea\u670913\u4ebf\u5143\uff0c2017\u5e74\u5c31\u8fc5\u901f\u589e\u957f\u523030\u4ebf\u5143\u3002\u5982\u4eca\uff0c\u8463\u4e8b\u957f\u66f4\u662f\u4fe1\u5fc3\u6ee1\u6000\u5730\u544a\u8bc9\u53f2\u5f66\u6cfd\uff0c2020\u5e74\u4ed6\u8981\u505a\u5230100\u4ebf\u5143\u3002\u8981\u77e5\u9053\u5bf9\u4e8e\u4f20\u7edf2B\u4f01\u4e1a\u6765\u8bf4\uff0c\u9500\u552e\u73af\u8282\u548c\u9500\u552e\u4eba\u5458\u7684\u7ba1\u7406\u4e00\u76f4\u90fd\u662f\u4e2a\u75db\u70b9\uff1b\u5982\u4eca\uff0c\u5b83\u4eec\u5c31\u80fd\u591f\u5feb\u901f\u4f4e\u6210\u672c\u5730\u6784\u5efa\u4e00\u5957\u6700\u9002\u5408\u81ea\u5df1\u7684CRM\u7cfb\u7edf\uff0c\u5e2e\u52a9\u4ed6\u4eec\u5b8c\u6210\u6570\u5b57\u5316\u8f6c\u578b\uff0c\u4ece\u800c\u5b9e\u73b0\u5feb\u901f\u7684\u89c4\u6a21\u5316\u6269\u5f20\u3002<\/p>\n \u6b63\u5982\u5168\u7403\u77e5\u540d\u7814\u7a76\u673a\u6784Gartner\u7684\u8bba\u65ad\uff0c\u79fb\u52a8\u6280\u672f\u5728\u63a8\u52a8\u4f01\u4e1a\u6df1\u5c42\u6b21\u4fe1\u606f\u5316\u8fc7\u7a0b\u4e2d\u5177\u6709\u65e0\u6cd5\u66ff\u4ee3\u7684\u91cd\u8981\u6027\uff0c\u662f\u4f01\u4e1a\u6570\u5b57\u5316\u6539\u9020\u548c\u8f6c\u578b\u7684\u52a9\u63a8\u5242\uff0c\u800c\u5e94\u7528\u4e86\u5168\u65b0\u4e00\u4ee3\u57fa\u4e8e\u4e92\u8054\u7f51\u7ea7\u522b\u7684\u65b0\u578b\u4fe1\u606f\u6280\u672f\u7684CRM\u5219\u662f\u4f01\u4e1a\u6570\u5b57\u5316\u7684\u6838\u5fc3\u3002\u53bb\u5e747\u6708\uff0c\u6b63\u662f\u7531\u4e8e\u5728\u4f01\u4e1a\u6570\u5b57\u5316\u8f6c\u578b\u4e0a\u7684\u4f18\u5f02\u8868\u73b0\uff0c\u9500\u552e\u6613\u5165\u9009\u4e86Gartner 2017\u5e74CRM\u9b54\u529b\u8c61\u9650\u3002<\/p>\n \u5bf9\u4e8e\u53f2\u5f66\u6cfd\u6765\u8bf4\uff0c\u9500\u552e\u6613\u8def\u8fd8\u5f88\u957f\u3002\u8fc7\u53bb\u8fd9\u4e9b\u5e74\uff0c\u817e\u8baf\u901a\u8fc7\u5f00\u653e\u6218\u7565\u5b9e\u73b0\u4e86\u4e0e\u66f4\u591a\u6d88\u8d39\u8005\u7684\u6df1\u5ea6\u8fde\u63a5\uff1b\u5982\u4eca\uff0c\u9500\u552e\u6613\u5219\u5e0c\u671b\u5e2e\u52a9\u4f01\u4e1a\u5b8c\u6210\u4e0e\u5916\u90e8\u4e16\u754c\u7684\u6df1\u5ea6\u8fde\u63a5\u3002\u201c\u6211\u4eec\u5c06\u6301\u7eed\u5728\u4ea7\u54c1\u7814\u53d1\u548c\u5ba2\u6237\u670d\u52a1\u5546\u52a0\u5927\u6295\u8d44\uff0c\u5e0c\u671b\u80fd\u591f\u6210\u4e3a\u652f\u6491\u4e0b\u4e00\u4e2a\u9636\u6bb5\u4e2d\u56fd\u4f01\u4e1a\u6570\u5b57\u5316\u8f6c\u578b\u7684\u4e2d\u575a\u529b\u91cf\uff0c\u6210\u4e3a\u652f\u6491\u4e2d\u56fd\u4f01\u4e1a\u4ee5\u5f88\u4f4e\u6210\u672c\u5b8c\u6210\u7531\u4f20\u7edf\u8fd0\u8425\u5230\u6570\u5b57\u5316\u8fd0\u8425\u7684\u652f\u6491\u8005\u548c\u8d4b\u80fd\u8005\u3002\u201d\u4ed6\u4e00\u5b57\u4e00\u987f\u5730\u8bf4\u9053\uff0c\u201c\u8fd9\u4ef6\u4e8b\u60c5\u597d\u50cf\u6ce8\u5b9a\u662f\u6211\u4eec\u5e72\u7684\uff0c\u867d\u7136\u505a\u597d\u4e0d\u5bb9\u6613\uff0c\u4f46\u6211\u4eec\u6709\u7ecf\u9a8c\u6709\u4fe1\u5fc3\uff0c\u76f8\u4fe1\u975e\u6211\u83ab\u5c5e\u3002\u201d<\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":" \u5a92 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[85],"tags":[],"_links":{"self":[{"href":"https:\/\/www.neocrm.com\/en\/wp-json\/wp\/v2\/posts\/28361"}],"collection":[{"href":"https:\/\/www.neocrm.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.neocrm.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.neocrm.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.neocrm.com\/en\/wp-json\/wp\/v2\/comments?post=28361"}],"version-history":[{"count":3,"href":"https:\/\/www.neocrm.com\/en\/wp-json\/wp\/v2\/posts\/28361\/revisions"}],"predecessor-version":[{"id":36202,"href":"https:\/\/www.neocrm.com\/en\/wp-json\/wp\/v2\/posts\/28361\/revisions\/36202"}],"wp:attachment":[{"href":"https:\/\/www.neocrm.com\/en\/wp-json\/wp\/v2\/media?parent=28361"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.neocrm.com\/en\/wp-json\/wp\/v2\/categories?post=28361"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.neocrm.com\/en\/wp-json\/wp\/v2\/tags?post=28361"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}