{"id":13829,"date":"2026-10-21T15:30:48","date_gmt":"2026-10-21T07:30:48","guid":{"rendered":"https:\/\/www.neocrm.com\/?p=13829"},"modified":"2026-10-22T13:54:19","modified_gmt":"2026-10-22T05:54:19","slug":"engage-2026-helping-customers-realize-value","status":"publish","type":"post","link":"https:\/\/www.neocrm.com\/en\/blogs\/engage-2026-helping-customers-realize-value\/","title":{"rendered":"Engage 2026 \u2013 Helping Customers Realize Value"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">At our recent Engage 2026 event in Shanghai, the Neocrm team had the pleasure of hosting several key customers who shared how Neocrm has transformed their operations. Here is a summary of their key insights:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">CORA Environment (Singapore | Environmental Services)<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Selected Neocrm because it was more flexible to fit their business process<\/li>\n\n\n\n<li>Mobile capability allows field staff to directly interact with system and provide operations with real-time reporting<\/li>\n\n\n\n<li>Targeting more than 20-30% efficiency gains<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Power Root (Malaysia | FMCG)<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Selected Neocrm to automate their store visit process, and real-time data allows them to take corrective actions immediately<\/li>\n\n\n\n<li>In a follow-up communication, Power Root shared that Neocrm helped increase their process automation from 40% to 90%<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">PT Cyberindo Aditama (Indonesia | Telecommunications)<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Performance reporting reduced from days to hours (&gt;96% time saved)<\/li>\n\n\n\n<li>Selected Neocrm for its superior flexibility and customizability<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Pharmaniaga (Malaysia | Pharmaceutical)<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customer shared that after implementing Neocrm, their sales coverage went from 40% to 75%, while contact center SLA improved from 80+% to 90+%.<\/li>\n\n\n\n<li>Biggest benefit of Neocrm was being able to adapt to their business needs<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Across the board, our customers also expressed immense enthusiasm for <strong>NeoAgent 2.0<\/strong>, anticipating further optimizations across their sales and service channels.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><em>Watch<\/em><em>&nbsp;the individual customer interviews below:<\/em><em><\/em><\/h4>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-7f5222bf alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-container uagb-block-17da16ea\">\n<figure class=\"wp-block-image size-large\"><a href=\"http:\/\/1253467224.vod2.myqcloud.com\/9d1f1166vodcq1253467224\/c77818c25001834825252796712\/JL4BkzmCKz0A.mp4\" target=\"_blank\" rel=\" noopener\"><img fetchpriority=\"high\" decoding=\"async\" width=\"576\" height=\"1024\" src=\"https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/10\/3_202610210001-576x1024.png\" alt=\"\" class=\"wp-image-13832\" srcset=\"https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/10\/3_202610210001-576x1024.png 576w, https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/10\/3_202610210001-169x300.png 169w, https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/10\/3_202610210001-768x1365.png 768w, https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/10\/3_202610210001-864x1536.png 864w, https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/10\/3_202610210001.png 1063w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-34d043aa\">\n<figure class=\"wp-block-image size-large\"><a href=\"http:\/\/1253467224.vod2.myqcloud.com\/9d1f1166vodcq1253467224\/077663225001834825239695700\/SrSowu02RfAA.mp4\" target=\"_blank\" rel=\" noopener\"><img decoding=\"async\" width=\"576\" height=\"1024\" src=\"https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/10\/4_202610210001-576x1024.png\" alt=\"\" class=\"wp-image-13833\" srcset=\"https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/10\/4_202610210001-576x1024.png 576w, https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/10\/4_202610210001-169x300.png 169w, https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/10\/4_202610210001-768x1365.png 768w, https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/10\/4_202610210001-864x1536.png 864w, https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/10\/4_202610210001.png 1063w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-5d9aa553\">\n<figure class=\"wp-block-image size-large\"><a href=\"http:\/\/1253467224.vod2.myqcloud.com\/9d1f1166vodcq1253467224\/06f60f675001834825239622697\/Y4FmjRClzx8A.mp4\" target=\"_blank\" rel=\" noopener\"><img decoding=\"async\" width=\"576\" height=\"1024\" src=\"https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/10\/2_202610210001-576x1024.png\" alt=\"\" class=\"wp-image-13831\" srcset=\"https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/10\/2_202610210001-576x1024.png 576w, https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/10\/2_202610210001-169x300.png 169w, https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/10\/2_202610210001-768x1365.png 768w, https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/10\/2_202610210001-864x1536.png 864w, https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/10\/2_202610210001.png 1063w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-9e781dda\">\n<figure class=\"wp-block-image size-large\"><a href=\"http:\/\/1253467224.vod2.myqcloud.com\/9d1f1166vodcq1253467224\/e8021e605001834825273554247\/rX7Ja6298u4A.mp4\" target=\"_blank\" rel=\" noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"576\" height=\"1024\" src=\"https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/10\/5_202610210001-576x1024.png\" alt=\"\" class=\"wp-image-13834\" srcset=\"https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/10\/5_202610210001-576x1024.png 576w, https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/10\/5_202610210001-169x300.png 169w, https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/10\/5_202610210001-768x1365.png 768w, https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/10\/5_202610210001-864x1536.png 864w, https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/10\/5_202610210001.png 1063w\" sizes=\"(max-width: 576px) 100vw, 576px\" \/><\/a><\/figure>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>At our recent Engage 2026 event in Shanghai, the Neocrm team had the pleasure of hosting several key customers who [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":13830,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1],"tags":[],"class_list":["post-13829","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Engage 2026 \u2013 Helping Customers Realize Value - Neocrm<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.neocrm.com\/en\/blogs\/engage-2026-helping-customers-realize-value\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Engage 2026 \u2013 Helping Customers 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