{"id":12883,"date":"2015-11-23T00:00:00","date_gmt":"2015-11-23T00:00:00","guid":{"rendered":"http:\/\/www.xiaoshouyi.com\/%e7%a7%bb%e5%8a%a8crm%ef%bc%8c%e8%b6%85%e5%87%ba%e4%bd%a0%e7%9a%84%e6%83%b3%e8%b1%a1\/"},"modified":"2016-11-09T06:52:56","modified_gmt":"2016-11-09T06:52:56","slug":"%e7%a7%bb%e5%8a%a8crm%ef%bc%8c%e8%b6%85%e5%87%ba%e4%bd%a0%e7%9a%84%e6%83%b3%e8%b1%a1","status":"publish","type":"post","link":"https:\/\/www.neocrm.com\/en\/crmhy\/12883.html","title":{"rendered":"\u79fb\u52a8CRM\uff0c\u8d85\u51fa\u4f60\u7684\u60f3\u8c61"},"content":{"rendered":"

\u79fb\u52a8CRM\u53ef\u4ee5\u7ed9\u4e00\u4e2a\u9500\u552e\u56e2\u961f\u5e26\u6765\u5f88\u591a\u597d\u5904\uff0c\u5b83\u7684\u529f\u80fd\u8fdc\u8fdc\u8d85\u8fc7\u4ec5\u4ec5\u4f7f\u7528\u79fb\u52a8\u8bbe\u5907\u63a5\u6536\u7535\u5b50\u90ae\u4ef6\u548c\u6587\u672c\u4fe1\u606f\u3002\u5b83\u7684\u4f5c\u7528\u5728\u4e8e\u53ef\u4ee5\u83b7\u5f97\u771f\u5b9e\u6570\u636e\u5e76\u5bf9\u8fd9\u4e9b\u6570\u636e\u5b9e\u65f6\u64cd\u4f5c\uff0c\u5e76\u53ef\u4ee5\u8fdb\u884c\u8fdc\u7a0b\u4ea4\u6613\u3002<\/span>

\n

\n\u4e0d\u8fc7\uff0c\u8ba9CRM\u80fd\u591f\u79fb\u52a8\u8d77\u6765\uff0c\u786e\u5b9e\u80fd\u591f\u89e3\u51b3\u9500\u552e\u4eba\u5458\u7684\u6838\u5fc3\u95ee\u9898\uff0c\u79fb\u52a8\u7684\u65b9\u5f0f\u80fd\u591f\u5145\u5206\u53d1\u6325CRM“\u4e00\u5bf9\u4e00”\u7684\u8425\u9500\u601d\u60f3\u3002<\/span>

\n

\n\u4e91\u7aef\u79fb\u52a8\u79fb\u52a8CRM\u4e0d\u4ec5\u4ec5\u662f\u4e00\u4e2a\u5171\u4eab\u7684\u901a\u8baf\u5f55\uff0c\u5b83\u80fd\u5b9e\u73b0\u7684\u8fdc\u8fdc\u8d85\u51fa\u6211\u4eec\u7684\u60f3\u8c61\uff0c\u66f4\u5173\u952e\u7684\u662f\uff0c\u4f01\u4e1a\u4eba\u5458\u5229\u7528CRM\u80fd\u591f\u968f\u65f6\u968f\u5730\u89e6\u53ca\u5230\u5ba2\u6237\u7684\u6df1\u5ea6\u6570\u636e\uff0c\u4e3a\u8425\u9500\u6d3b\u52a8\u63d0\u4f9b\u4f9d\u636e\uff0c\u4e3a\u5ba2\u6237\u63d0\u4f9b\u4e2a\u6027\u5316\u670d\u52a1\u3002\u800c\u8fd9\u4e9b\u6570\u636e\u662f\u4e0d\u53ef\u80fd\u7528Excel\u80fd\u591f\u8868\u73b0\u51fa\u6765\u7684\uff0cExcel\u8868\u683c\u4ec5\u4ec5\u53ef\u4ee5\u968f\u8eab\u643a\u5e26\u3002<\/span>

\n

\n\u79fb\u52a8CRM\u63d0\u4f9b\u7684\u662f360\u5ea6\u7684“\u5ba2\u6237\u5168\u666f”\uff0c“\u5ba2\u6237\u5168\u666f”\u5305\u62ec\uff1a\u5ba2\u6237\u7684\u57fa\u672c\u4fe1\u606f\u3001\u5ba2\u6237\u5408\u540c\u60c5\u51b5\u3001\u5ba2\u6237\u56de\u6b3e\u3001\u5bf9\u5ba2\u6237\u7684\u4efb\u52a1\u65e5\u7a0b\u7b49\u5b89\u6392\u3001\u5ba2\u6237\u7684\u9500\u552e\u673a\u4f1a\u8ddf\u8e2a\u60c5\u51b5\u7b49\uff0c\u9500\u552e\u4eba\u5458\u548c\u5ba2\u670d\u4eba\u5458\u53ef\u4ee5\u901a\u8fc7\u5168\u666f“\u89c6\u56fe”\u4e86\u89e3\u5230\u6bcf\u4e2a\u5ba2\u6237\u7684\u7279\u6027\uff0c\u4e3a\u4ed6\u4eec“\u8bf4\u4ec0\u4e48\u8bdd\u3001\u505a\u4ec0\u4e48\u4e8b”\u53ca\u65f6\u63d0\u4f9b\u7cbe\u51c6\u53c2\u8003\u3002\u8fd9\u5c31\u662f\u79fb\u52a8CRM\u7684\u4ef7\u503c\u4f53\u73b0\u3002<\/span>

\n

\n\u53e6\u5916\uff0c\u6570\u636e\u7684\u968f\u65f6\u6536\u96c6\u4e5f\u80fd\u8282\u7ea6\u9500\u552e\u4eba\u5458\u7684\u65f6\u95f4\uff0c\u5f88\u591a\u65f6\u5019\uff0c\u9500\u552e\u4eba\u5458\u4e3a\u4e86\u8d76\u56de\u516c\u53f8\u5f00\u4f1a\u6d6a\u8d39\u4e0d\u5c11\u65f6\u95f4\u5728\u8def\u7a0b\u4e0a\uff0c\u8fd9\u79cd“\u727a\u7272”\u662f\u66f4\u4e0d\u503c\u5f97\u7684\u3002\u7528\u79fb\u52a8CRM\u4e0a\u4f20\u6c47\u62a5\u5de5\u4f5c\u786e\u5b9e\u8282\u7ea6\u65f6\u95f4\u3002<\/span>

\n

\n\u79fb\u52a8CRM\u7684\u4ef7\u503c\u8fdc\u4e0d\u4ec5\u4ec5\u5982\u6b64<\/strong>

\n

\n\u6bd4\u5982\uff1a\u4e3e\u4e00\u4e2a\u4f8b\u5b50\uff0c\u5728\u4f20\u7edf\u65b9\u5f0f\u4e0a\uff0c\u5ba2\u6237\u8981\u6c42\u8ba2\u8d2d\u4ea7\u54c1\uff0c\u800c\u9500\u552e\u4eba\u5458\u5374\u4e0d\u77e5\u9053\u662f\u5426\u8fd8\u6709\u8db3\u591f\u5e93\u5b58\uff0c\u9500\u552e\u4eba\u5458\u6253\u7535\u8bdd\u67e5\u8be2\uff0c\u4f46\u662f\u5e93\u7ba1\u4eba\u5458\u5374\u4e0d\u80fd\u786e\u8ba4\u5176\u4ed6\u9500\u552e\u4eba\u5458\u662f\u5426\u5df2\u7ecf\u628a\u5e93\u5b58\u4ea7\u54c1\u9884\u552e\u7ed9\u4e86\u5176\u4ed6\u5ba2\u6237\u3002\u79fb\u52a8CRM\u5374\u80fd\u591f\u89e3\u51b3\u4fe1\u606f\u5373\u65f6\u7684\u95ee\u9898\u3002<\/span>

\n

\n\u9500\u552e\u4eba\u5458\u7b49\u7528\u79fb\u52a8CRM \u628a\u66f4\u6838\u5fc3\u7684\u6570\u636e\u53ca\u65f6\u63d0\u4ea4\u5230\u4e86\u516c\u53f8\uff0c\u516c\u53f8\u7684\u5546\u52a1\u90e8\u95e8\u4e5f\u628a\u6570\u636e\u6c47\u603b\u53cd\u9988\u7ed9\u6bcf\u4e2a\u9500\u552e\u4eba\u5458\u3002<\/span>

\n

\n\u5728\u548c\u5ba2\u6237\u4ea4\u6d41\u4e2d\uff0c\u5f80\u5f80\u5ba2\u6237\u5e0c\u671b\u9a6c\u4e0a\u77e5\u9053\u786e\u5207\u7684\u6570\u636e\uff0c\u6bd4\u5982\uff1a“\u4e0a\u6b21\u6211\u8ba2\u8d27\u7684\u6570\u91cf\u548c\u578b\u53f7\u662f\u4ec0\u4e48\uff0c\u6211\u5fd8\u4e86\uff0c\u4f60\u5c31\u6309\u7167\u4e0a\u6b21\u7684\u6570\u91cf\u548c\u578b\u53f7\u586b\u5199\u8ba2\u5355\u548c\u603b\u91d1\u989d\u5427”\uff1b“\u6211\u5df2\u7ecf\u662f\u8001\u5ba2\u6237\u4e86\uff0c\u4f60\u4e3a\u4ec0\u4e48\u4e0d\u80fd\u7ed9\u51fa\u66f4\u4f18\u60e0\u7684\u4ef7\u683c\uff0c\u4f60\u53ef\u4ee5\u67e5\u67e5\u6211\u7684\u8d2d\u4e70\u8bb0\u5f55\u3002”\u7b49\u7b49\uff0c\u5f80\u5f80\u8fd9\u65f6\uff0c\u5c31\u662f\u8003\u9a8c\u79fb\u52a8CRM\u7684\u65f6\u5019\uff0c\u9500\u552e\u4eba\u5458\u9700\u8981\u5f97\u5230\u5168\u9762\u5ba2\u6237\u6570\u636e\u6709\u5229\u4e8e\u6b63\u786e\u505a\u51fa\u51b3\u7b56\uff0c\u5982\u679c\u4f60\u6b63\u786e\u51b3\u7b56\u4e86\uff0c\u5ba2\u6237\u6ee1\u610f\u5ea6\u5c31\u63d0\u9ad8\u4e86\u3002<\/span>

\n

\n\u8fd1\u65e5\uff0c\u5317\u4eac\u4e2d\u6cb9\u745e\u98de\u4fe1\u606f\u6280\u672f\u6709\u9650\u8d23\u4efb\u516c\u53f8\u4e0e\u9500\u552e\u6613\u6b63\u5f0f\u7b7e\u7ea6\uff0c\u4e2d\u6cb9\u745e\u98de\u5c06\u501f\u52a9\u9500\u552e\u6613CRM\u5e2e\u52a9\u9500\u552e\u56e2\u961f\u53ca\u65f6\u4e86\u89e3\u4e1a\u52a1\u53ca\u9879\u76ee\u8fdb\u5c55\uff0c\u7ba1\u7406\u6d77\u91cf\u5ba2\u6237\u4fe1\u606f\uff0c\u901a\u8fc7\u79fb\u52a8\u529e\u516c\u5168\u9762\u63d0\u9ad8\u5de5\u4f5c\u6548\u7387\u3002<\/span>

\n

\n\u4e2d\u6cb9\u745e\u98de\u516c\u53f8\u662f\u4e2d\u56fd\u77f3\u6cb9\u96c6\u56e2\u89c4\u6a21\u66f4\u5927\u3001\u5b9e\u529b\u66f4\u5f3a\u7684IT\u670d\u52a1\u548c\u6280\u672f\u652f\u6301\u5355\u4f4d\uff0c\u80a9\u8d1f\u7740\u96c6\u56e2\u516c\u53f8\u4fe1\u606f\u5316\u5efa\u8bbe”\u4e3b\u529b\u519b”\u4f7f\u547d\uff0c\u88ab\u8a89\u4e3a\u96c6\u56e2\u516c\u53f8\u4fe1\u606f\u5316\u5efa\u8bbe\u7684”\u7687\u5bb6\u90e8\u961f”\uff0c\u5728\u56fd\u5185\u5f62\u6210\u4e86\u4ee5\u5317\u4eac\u4e3a\u4e2d\u5fc3\uff0c\u4e1a\u52a1\u6db5\u76d6\u4e1c\u5317\u3001\u897f\u5317\u3001\u897f\u5357\u3001\u897f\u90e8\u7b49\u5730\u533a\uff0c\u670d\u52a1\u4e8e\u4e2d\u56fd\u77f3\u6cb9\u4e0b\u5c5e14\u5bb6\u6cb9\u7530\u548c\u5730\u533a\u516c\u53f8\uff1b\u56fd\u9645\u4e1a\u52a1\u62d3\u5c55\u81f3\u4e2d\u4e1c\u3001\u4e2d\u4e9a\u3001\u975e\u6d32\u4e09\u5927\u533a\u57df\u768420\u591a\u4e2a\u56fd\u5bb6\u5f00\u5c55\u4fe1\u606f\u5316\u76f8\u5173\u4e1a\u52a1\uff0c\u5728\u963f\u8054\u914b\u8fea\u62dc\u3001\u82cf\u4e39\u3001\u4f0a\u6717\u7b4911\u4e2a\u56fd\u5bb6\u5efa\u7acb\u4e86\u529e\u4e8b\u5904\u3002<\/span>

\n

\n\u968f\u7740\u4e2d\u6cb9\u745e\u98de\u4f01\u4e1a\u89c4\u6a21\u53ca\u4e1a\u52a1\u91cf\u7684\u4e0e\u65e5\u4ff1\u589e\uff0c\u5ba2\u6237\u4fe1\u606f\u91cd\u53e0\u3001\u6570\u636e\u62a5\u8868\u5197\u4f59\u7b49\u95ee\u9898\u5f00\u59cb\u6d6e\u73b0\uff0c\u4e2d\u6cb9\u745e\u98de\u4e9f\u9700\u901a\u8fc7CRM\u6765\u7ba1\u7406\u4ee5\u4e0a\u95ee\u9898\u3002\u5728\u6bd4\u5bf9\u4e86\u91d1\u8776\u3001\u5fae\u8f6f\u3001Salesforce\u3001\u767e\u4f1a\u540e\uff0c\u4e2d\u6cb9\u745e\u98de\u51b3\u5b9a\u7275\u624b\u9500\u552e\u6613\u3002\u901a\u8fc7\u9500\u552e\u6613CRM\uff0c\u9500\u552e\u56e2\u961f\u53ef\u4ee5\u5728\u4efb\u610f\u65f6\u523b\u3001\u901a\u8fc7PC\u7aef\u53ca\u79fb\u52a8\u8bbe\u5907\u67e5\u770b\u5ba2\u6237\u4fe1\u606f\uff0c\u5e76\u8fdb\u884c\u7ba1\u7406\u3001\u7edf\u8ba1\u3001\u7b5b\u9009\uff0c\u5904\u7406\u5546\u673a\uff1b\u9500\u552e\u4eba\u5458\u5728\u5916\u51fa\u62dc\u8bbf\u5ba2\u6237\u65f6\uff0c\u53ef\u4ee5\u901a\u8fc7\u624b\u673a\u76f4\u63a5\u67e5\u770b\u77e5\u8bc6\u5e93\u91cc\u7684\u6210\u529f\u6848\u4f8b\u3001\u4ea7\u54c1\u4ecb\u7ecd\u3001\u4ef7\u683c\u8868\u3001\u9500\u552e\u5de5\u5177\u3001\u8d2d\u4e70\u5408\u540c\u7b49\u4fe1\u606f\uff1b\u7ba1\u7406\u8005\u5728\u51fa\u5dee\u65f6\uff0c\u53ef\u4ee5\u968f\u65f6\u67e5\u770b\u9879\u76ee\u8fdb\u5c55\u3001\u5ba1\u6279\u5408\u540c\u3001\u5206\u6d3e\u4efb\u52a1\uff0c\u5e76\u901a\u8fc7\u9500\u552e\u884c\u4e3a\u7ba1\u7406\u529f\u80fd\uff0c\u5168\u9762\u638c\u63e1\u9500\u552e\u56e2\u961f\u7684\u5ba2\u6237\u62dc\u8bbf\u60c5\u51b5\u3002\u540c\u65f6\uff0c\u9500\u552e\u56e2\u961f\u8fd8\u53ef\u4ee5\u901a\u8fc7\u9500\u552e\u6613CRM\u8fdb\u884c\u5185\u90e8\u4ea4\u6d41\uff0c\u5206\u4eab\u4e1a\u52a1\u6570\u636e\uff0c\u8fdb\u884c\u62a5\u8868\u5206\u6790\uff0c\u67e5\u770b\u6536\u6b3e\u65f6\u95f4\u3001\u56de\u6b3e\u6bd4\u4f8b\u7b49\uff0c\u8fd9\u4e9b\u90fd\u5c06\u5927\u5927\u63d0\u5347\u4e2d\u6cb9\u745e\u98de\u5185\u90e8\u7684\u5de5\u4f5c\u6548\u7387\u3002<\/span>

\n

\n\u9500\u552e\u6613\u662f\u4e00\u6b3e\u96c6\u5ba2\u6237\u7ba1\u7406\u3001\u9500\u552e\u7ba1\u7406\u3001\u9500\u552e\u652f\u6491\u4e3a\u4e00\u4f53\u7684\u65b0\u4e00\u4ee3\u79fb\u52a8\u4e92\u8054CRM\u3002\u9500\u552e\u6613\u4e00\u6539\u4f20\u7edfCRM\u6d41\u7a0b\u548c\u8868\u5355\u7684\u8bbe\u8ba1\u4e0e\u4f53\u9a8c\uff0c\u505a\u5230\u4e86\u771f\u6b63\u610f\u4e49\u4e0a\u7684\u4ee5”\u4eba”\uff08\u9500\u552e\u4eba\u5458\uff09\u4e3a\u4e2d\u5fc3\uff0c\u65e0\u7f1d\u878d\u5408\u9500\u552e\u6d41\u7a0b\uff0c\u9500\u552e\u77e5\u8bc6\u5e93\uff0c\u56e2\u961f\u534f\u4f5c\u4ee5\u53ca\u65e5\u5e38\u529e\u516c\u7b49\u6838\u5fc3\u529f\u80fd\u4e8e\u4e00\u4f53\uff0c\u901a\u8fc7\u4fbf\u6377\u6613\u7528\u7684\u79fb\u52a8\u7aef\uff0c\u8ba9CRM\u7cfb\u7edf\u771f\u6b63\u6210\u4e3a\u9500\u552e\u4eba\u5458\u79fb\u52a8\u529e\u516c\u548c\u6253\u5355\u5229\u5668\uff0c\u800c\u975e\u6548\u7387\u7684\u67b7\u9501\uff0c\u4ece\u800c\u5168\u9762\u63d0\u5347\u9500\u552e\u56e2\u961f\u6548\u7387\u548c\u4e1a\u7ee9\u3002<\/span>

\n

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