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margin: 0px; color: rgb(102, 102, 102); font-family: \u5fae\u8f6f\u96c5\u9ed1; font-size: 24px; line-height: 32px;\" \/><br \/>\n<br style=\"padding: 0px; margin: 0px; color: rgb(102, 102, 102); font-family: \u5fae\u8f6f\u96c5\u9ed1; font-size: 24px; line-height: 32px;\" \/><br \/>\n<span style=\"color: rgb(102, 102, 102); font-family: \u5fae\u8f6f\u96c5\u9ed1; line-height: 32px;\">Stephen Covey \u5728\u300a\u9ad8\u6548\u4eba\u58eb\u7684\u4e03\u4e2a\u4e60\u60ef\u300b\u4e2d\u8bb2\u5230\uff1a&ldquo;\u5982\u679c\u4f60\u5e0c\u671b \u505a\u4e00\u4e9b\u7ec6\u5c0f\uff0c\u6e10\u8fdb\u7684\u53d8\u5316\u548c\u6539\u8fdb\uff0c\u4f60\u53ef\u4ee5\u82b1\u7cbe\u529b\u5728\u884c\u4e3a\uff0c\u7ec3\u4e60\uff0c\u6216\u8005\u6001\u5ea6\u4e0a\u3002 \u800c\u5982\u679c\u4f60\u5e0c\u671b\u6709\u5de8\u5927\u7684\uff0c\u7a81\u98de\u731b\u8fdb\u7684\u53d8\u5316\uff0c\u90a3\u4e48\u4f60\u9700\u8981\u81f4\u529b\u4e8e\u7cfb\u7edf\u5316\u7684\u884c\u4e3a\u6a21\u5f0f\u8f6c\u53d8\u3002&rdquo;\u3002\u5728\u63d0\u5347\u9500\u552e\u56e2\u961f\u7ee9\u6548\u65f6\uff0c\u6211\u4eec\u524d\u9762\u5728\u6388\u80fd\u90e8\u5206\u6240\u63d0\u5230\u7684\u65b9\u6cd5\u6bd4\u8f83\u591a\u7684\u662f\u4fa7 \u91cd\u4e8e\u4e2a\u4eba\u884c\u4e3a\u7684\u8bad\u7ec3\u548c\u63d0\u5347\u65b9\u9762\u3002 \u5982\u679c\u6211\u4eec\u9700\u8981\u5168\u9762\u63d0\u5347\u9500\u552e\u56e2\u961f\u7684\u6267\u884c\u529b\u65f6\uff0c\u6211\u4eec\u5219\u9700\u8981\u8003\u8651\u7cfb\u7edf\u5316\u7684\u65b9\u6cd5\u3002\u9500\u552e\u6d41\u7a0b\u5219\u6b63\u662f\u8fd9\u4e2a\u80fd\u5e26\u6765\u7a81\u98de\u731b\u8fdb\u7684\u7684\u7cfb\u7edf\u5316\u529e\u6cd5\u3002\u8fd9\u91cc\u7684\u9500\u552e\u6d41\u7a0b\u7684\u7740\u773c\u70b9\u5728\u4e8e\u901a \u8fc7\u4e00\u4e9b\u5217\u6807\u51c6\u7684\uff0c\u4ee3\u8868\u516c\u53f8\u66f4\u4f73\u65f6\u95f4\u7684\u9500\u552e\u6d41\u7a0b\u548c\u65b9\u6cd5\uff0c\u6765\u5c06\u6c34\u5e73\u53c2\u5dee\u4e0d\u9f50\u7684\u9500\u552e\u4eba\u5458\u7684\u9500\u552e\u80fd\u529b\u6574\u4f53\u63d0\u5347\u5230\u63a5\u8fd1\u7cbe\u82f1\u9500\u552e\u7684\u6c34\u5e73\u3002<\/span><br style=\"padding: 0px; margin: 0px; color: rgb(102, 102, 102); font-family: \u5fae\u8f6f\u96c5\u9ed1; font-size: 24px; line-height: 32px;\" \/><br \/>\n<br style=\"padding: 0px; margin: 0px; color: rgb(102, 102, 102); font-family: \u5fae\u8f6f\u96c5\u9ed1; font-size: 24px; line-height: 32px;\" \/><br \/>\n<span style=\"color: rgb(102, 102, 102); font-family: \u5fae\u8f6f\u96c5\u9ed1; line-height: 32px;\">\u53ef\u4ee5\u770b\u51fa\uff0c\u5f88\u591aCRM\u7684 \u9500\u552e\u6d41\u7a0b\u5176\u5b9e\u53ea\u662f\u5b9a\u4e49\u4e86&ldquo;\u8be5\u505a\u4ec0\u4e48&rdquo;\uff0c\u4e5f\u5c31\u662f\u516c\u53f8\u5356\u4e1c\u897f\u7ed9\u5ba2\u6237\u6240\u9700\u8981\u7ecf\u5386\u7684\u5178\u578b\u6d41\u7a0b\u6b65\u9aa4\uff0c\u800c\u5e76\u6ca1\u6709\u6307\u5bfc\u9500\u552e\u4eba\u5458\u5728\u6bcf\u4e2a\u6d41\u7a0b\u9636\u6bb5\u5e94\u8be5&ldquo;\u5982\u4f55\u505a&rdquo;\u624d\u80fd\u66f4\u6709\u6548\u7684 \u5b8c\u6210\u8be5\u9636\u6bb5\u7684\u4efb\u52a1\u3002\u56e0\u4e3a\u8fd9\u5957\u6d41\u7a0b\u4e0d\u5177\u5907\u6307\u5bfc\u9500\u552e\u4eba\u5458&ldquo;\u8be5\u600e\u6837\u505a&rdquo;\u7684\u529f\u80fd\uff0c\u5927\u90e8\u5206\u9500\u552e\u4eba\u5458\u5728\u9500\u552e\u8fc7\u7a0b\u4e2d\u4ecd\u53ea\u80fd\u6309\u7167\u5404\u81ea\u7684\u7ecf\u9a8c\u968f\u610f\u53d1\u6325\u3002\u6240\u4ee5\u5bfc\u81f4\u51fa\u73b0\u524d\u9762\u5217\u4e3e \u7684\u7684\u5178\u578b\u65e0\u9500\u552e\u6d41\u7a0b\u7684\u75c7\u72b6\u3002<\/span><br style=\"padding: 0px; margin: 0px; color: rgb(102, 102, 102); font-family: \u5fae\u8f6f\u96c5\u9ed1; font-size: 24px; line-height: 32px;\" \/><br \/>\n<br style=\"padding: 0px; margin: 0px; color: rgb(102, 102, 102); font-family: \u5fae\u8f6f\u96c5\u9ed1; font-size: 24px; line-height: 32px;\" \/><br \/>\n<span style=\"color: rgb(102, 102, 102); font-family: \u5fae\u8f6f\u96c5\u9ed1; line-height: 32px;\">\u8981 \u8fbe\u5230\u771f\u6b63\u6279\u91cf\u751f\u4ea7\u7cbe\u82f1\u9500\u552e\u7684\u529f\u80fd\uff0c\u4e00\u5957\u5b8c\u5584\u7684\u9500\u552e\u6d41\u7a0b\u4f53\u7cfb\u9664\u4e86\u8981\u544a\u8bc9\u9500\u552e\u4eba\u5458&ldquo;\u8be5\u505a\u4ec0\u4e48&rdquo;\u548c&ldquo;\u600e\u6837\u505a&rdquo;\u4ee5\u5916\uff0c \u8fd8\u5e94\u8be5\u5177\u6709\u76f8\u5e94\u7684\u9500\u552e\u5de5\u5177\u6765\u652f\u6491\u548c\u57f9\u517b\u9500\u552e\u4eba\u5458&ldquo;\u600e\u6837\u505a&rdquo;\u7684\u80fd\u529b\u3002\u5728\u9500\u552e\u4eba\u5458\u77e5\u9053&ldquo;\u8be5\u505a\u4ec0\u4e48&rdquo;\u548c\u5177\u5907&ldquo;\u600e\u6837\u505a&rdquo;\u7684\u80fd\u529b\u7684\u60c5\u51b5\u4e0b\uff0c \u6211\u4eec\u8fd8\u9700\u8981\u786e\u4fdd\u9500\u552e\u4eba\u5458\u6309\u8d28\u6309\u91cf\u5730\u5b8c\u6210\u4e86\u5fc5\u8981\u7684\u9500\u552e\u884c\u4e3a\uff0c\u8fd9\u5c31\u9700\u8981\u9500\u552e\u6d41\u7a0b\u5177\u6709\u81ea\u7136\u8f93\u51fa\u4ea4\u4ed8\u7269\u3002\u8fd9\u4e9b\u5728\u9500\u552e\u4e2d\u81ea\u7136\u4ea7\u751f\u7684\u6587\u6863\uff0c\u4e00\u65b9\u9762\u80fd\u63d0\u9ad8\u9500\u552e\u5728\u5ba2\u6237\u773c\u4e2d \u7684\u7684\u4e13\u4e1a\u6027\uff0c\u8fd8\u53ef\u4ee5\u4f9b\u7ba1\u7406\u5c42\u6765\u76d1\u63a7\u9500\u552e\u6240\u6267\u884c\u7684\u52a8\u4f5c\u662f\u5426\u8fbe\u5230\u8981\u6c42\u6807\u51c6\u3002\u66f4\u540e\uff0c\u4e3a\u8fbe\u5230\u6ee1\u8db3\u548c\u670d\u52a1\u5ba2\u6237\u7684\u7ec8\u6781\u76ee\u6807\uff0c\u6240\u6709\u7684\u8fd9\u4e9b\u9500\u552e\u6d41\u7a0b\u90fd\u9700\u8981\u65f6\u523b\u548c\u5ba2\u6237\u7684\u8d2d\u4e70 \u6d41\u7a0b\u4fdd\u6301\u540c\u6b65\u3002\u9500\u552e\u4eba\u5458\u5e94\u8be5\u80fd\u591f\u6839\u636e\u5ba2\u6237\u7684\u884c\u4e3a\u7279\u70b9\u800c\u5224\u65ad\u5176\u6240\u5904\u7684\u8d2d\u4e70\u9636\u6bb5\uff0c\u4ece\u800c\u8c03\u6574\u81ea\u5df1\u7684\u884c\u4e3a\u6765\u8fbe\u5230\u66f4\u4f73\u7684\u9500\u552e\u6548\u679c\u3002<\/span><br style=\"padding: 0px; margin: 0px; color: rgb(102, 102, 102); font-family: \u5fae\u8f6f\u96c5\u9ed1; font-size: 24px; line-height: 32px;\" \/><br \/>\n<br style=\"padding: 0px; margin: 0px; color: rgb(102, 102, 102); font-family: \u5fae\u8f6f\u96c5\u9ed1; font-size: 24px; line-height: 32px;\" \/><br \/>\n<span style=\"color: rgb(102, 102, 102); font-family: \u5fae\u8f6f\u96c5\u9ed1; line-height: 32px;\">\u7531 \u6b64\u53ef\u89c1\uff0c\u4e00\u5957\u8bbe\u8ba1\u5168\u9762\u7684\u9500\u552e\u6d41\u7a0b\u53ef\u4ee5\u4e3a\u4f20\u7edf\u9500\u552e\u7ba1\u7406\u4e2d\u827a\u672f\u7684\u4e00\u9762\u6ce8\u5165\u79d1\u5b66\u6027\uff0c\u8fbe\u5230\u63d0\u5347\u9500\u552e\u56e2\u961f\u4e13\u4e1a\u6027\u548c\u6574\u4f53\u6267\u884c\u529b\u7684\u529f\u6548\u3002\u5bf9\u4e8e\u9500\u552e\u590d\u6742\u4ea7\u54c1\u6216\u89e3\u51b3\u65b9\u6848\u7684\u4f01 \u4e1a\uff0c\u4e00\u5957\u6574\u5408\u516c\u53f8\u548c\u4e1a\u754c\u66f4\u4f73\u5b9e\u8df5\u7684\u9500\u552e\u6d41\u7a0b\u4f53\u7cfb\u80fd\u591f\u5feb\u901f\u590d\u5236\u516c\u53f8\u7cbe\u82f1\u9500\u552e\uff0c\u5e76\u4e3a\u9500\u552e\u7ba1\u7406\u8005\u63d0\u4f9b\u4e00\u5957\u79d1\u5b66\uff0c\u53ef\u9760\u7684\u9500\u552e\u6f0f\u6597\u7ba1\u7406\u548c\u6280\u80fd\u8f85\u5bfc\u529e\u6cd5\uff0c\u4ece\u800c\u63d0\u5347\u5927\u5e45 \u63d0\u5347\u9500\u552e\u9884\u6d4b\u51c6\u786e\u6027\u548c\u56e2\u961f\u6280\u80fd\u57f9\u517b\u7684\u6709\u6548\u6027\u3002<\/span><br style=\"padding: 0px; margin: 0px; color: rgb(102, 102, 102); font-family: \u5fae\u8f6f\u96c5\u9ed1; font-size: 24px; line-height: 32px;\" \/><br \/>\n<br style=\"padding: 0px; margin: 0px; color: rgb(102, 102, 102); font-family: \u5fae\u8f6f\u96c5\u9ed1; font-size: 24px; line-height: 32px;\" \/><br \/>\n<span style=\"color: rgb(102, 102, 102); font-family: \u5fae\u8f6f\u96c5\u9ed1; line-height: 32px;\">\u9664\u9500\u552e\u7ba1\u7406\u8005\u5bf9\u4e8e&ldquo;\u4eba&rdquo;\u7684\u56e0\u7d20\u7684\u7b03\u4fe1\u4ee5\u53ca\u5bf9\u4e8eCRM\u6240\u5021\u5bfc\u7684\u6d41\u7a0b\u8bef\u533a\u7684\u5f71\u54cd\u5916\uff0c \u53e6\u4e00\u4e2a\u56e0\u7d20\u5bfc\u81f4\u771f\u6b63\u6709\u6548\u7684\u9500\u552e\u6d41\u7a0b\u5728\u9500\u552e\u56e2\u961f\u4e2d\u96be\u4ee5\u5efa\u7acb\u8d77\u6765\u7684\u539f\u56e0\u5728\u4e8e\u9500\u552e\u7ba1\u7406\u8005\u672c\u8eab\u3002\u7f8e\u56fd\u4e00\u4efd\u7ba1\u7406\u6742\u5fd7\u7edf\u8ba1\uff0cCSO(Chief Sales Officer)\u7684\u5e73\u5747\u4efb\u671f\u53ea\u670911\u4e2a \u6708\u3002\u8fd9\u4ece\u4fa7\u9762\u53cd\u5e94\u51fa\u9500\u552e\u7ba1\u7406\u8005\u6240\u9762\u4e34\u7684\u5de8\u5927\u7684\u77ed\u671f\u538b\u529b\u3002\u5f88\u591a\u9500\u552e\u8001\u603b\u4e0a\u4efb\u540e\u7684\u9996\u8981\u4efb\u52a1\u662f\u5982\u4f55\u53d6\u5f97\u597d\u7684\u4e1a\u7ee9\u6765\u5750\u7a33\u4f4d\u5b50\u3002\u6240\u4ee5\uff0c\u5927\u90e8\u5206\u7684\u7cbe\u529b\u548c\u65f6\u95f4\u90fd\u7528\u5728\u672c \u6708\uff0c\u672c\u5b63\u5ea6\u7684\u9500\u552e\u6570\u5b57\u4e0a\u9762\uff0c\u6839\u672c\u65e0\u7455\uff0c\u4e5f\u6ca1\u6709\u5fc3\u601d\u601d\u8003\u5982\u4f55\u5efa\u7acb\u4e00\u4e2a\u9ad8\u6548\u7684\u7ba1\u7406\u4f53\u7cfb\u6765\u4e3a\u957f\u671f\u7684\u4e1a\u52a1\u589e\u957f\u670d\u52a1\u3002\u5c24\u5176&ldquo;\u6d41\u7a0b&rdquo;\u5728\u5f88\u591a\u9500\u552e\u7ba1\u7406\u8005\u7684\u5370\u8c61\u4e2d\u4ee3\u8868\u7740\u5927 \u7684\u6539\u53d8\u548c\u957f\u65f6\u95f4\u7684\u6295\u5165\uff0c\u5728\u9762\u4e34\u77ed\u671f\u6301\u7eed\u538b\u529b\u548c\u53ef\u80fd\u4e3a\u522b\u4eba\u505a&ldquo;\u5ac1\u8863\u88f3&rdquo;\u7684\u60c5\u51b5\u4e0b\uff0c\u5f88\u591a\u9500\u552e\u7ba1\u7406\u8005\u9009\u62e9\u7ee7\u7eed\u5173\u6ce8\u6446\u5728\u773c\u524d\u7684\u4e25\u5cfb\u95ee\u9898\u3002<\/span><br style=\"padding: 0px; margin: 0px; color: rgb(102, 102, 102); font-family: \u5fae\u8f6f\u96c5\u9ed1; font-size: 24px; line-height: 32px;\" \/><br \/>\n<br style=\"padding: 0px; margin: 0px; color: rgb(102, 102, 102); font-family: \u5fae\u8f6f\u96c5\u9ed1; font-size: 24px; line-height: 32px;\" \/><br \/>\n<span style=\"color: rgb(102, 102, 102); font-family: \u5fae\u8f6f\u96c5\u9ed1; line-height: 32px;\">\u81f3\u6b64\uff0c\u6211\u4eec\u63a2\u8ba8\u4e86\u5f71\u54cd\u9500\u552e\u56e2\u961f\u7ee9\u6548\u7684\u4e09\u4e2a\u4e3b\u8981\u56e0\u7d20\uff1a\u4eba\uff0c\u6388\u80fd\uff0c\u6d41\u7a0b\u3002\u90a3\u4e48\u8fd9\u5957\u601d\u8def\u548c\u4f53\u7cfb\u5bf9\u4e8e\u9500\u552e\u56e2\u961f\u7684\u7ba1\u7406\u8005\u6709\u4f55\u4f5c\u7528\u5462\uff1f<\/span><br style=\"padding: 0px; margin: 0px; color: rgb(102, 102, 102); font-family: \u5fae\u8f6f\u96c5\u9ed1; font-size: 24px; line-height: 32px;\" \/><br \/>\n<br style=\"padding: 0px; margin: 0px; color: rgb(102, 102, 102); font-family: \u5fae\u8f6f\u96c5\u9ed1; font-size: 24px; 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