{"id":10632,"date":"2026-04-23T00:06:23","date_gmt":"2026-04-22T16:06:23","guid":{"rendered":"http:\/\/43.154.112.44\/en\/?post_type=customer_stories&#038;p=10632"},"modified":"2026-08-13T17:48:28","modified_gmt":"2026-08-13T09:48:28","slug":"bgi-accelerated-global-genomics-and-precision-medicine-operations-with-neocrm","status":"publish","type":"customer_stories","link":"https:\/\/www.neocrm.com\/en\/customer-success-stories\/bgi-accelerated-global-genomics-and-precision-medicine-operations-with-neocrm\/","title":{"rendered":"BGI Accelerated Global Genomics and Precision Medicine Operations with Neocrm"},"content":{"rendered":"\n<div class=\"wp-block-group shadow-background is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-58c9ca04 wp-block-group-is-layout-flex\" style=\"margin-top:0px;margin-bottom:50px;padding-top:40px;padding-bottom:40px\">\n<figure class=\"wp-block-image size-full\" style=\"margin-top:20px;margin-bottom:20px\"><img decoding=\"async\" width=\"300\" height=\"90\" src=\"http:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/BGI.png\" alt=\"\" class=\"wp-image-10633\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left\" style=\"font-size:2em\">Company Profile<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:var(--wp--preset--spacing--50)\">BGI Genomics is a global leader in gene technology and precision medicine, founded with the mission of using genomics to benefit humanity. Through over 20 years of talent, research, and industrial accumulation, BGI has built a comprehensive marketing and service network spanning more than 100 countries and all provinces in China. The company provides multi-omics research services and precision medical testing solutions to scientific institutions, enterprises, hospitals, and public health organizations worldwide.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group reset-gap is-layout-flex wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-b3543725 wp-block-group-is-layout-flex\" style=\"border-left-color:var(--wp--preset--color--cyan-bluish-gray);border-left-width:2px;padding-right:30px;padding-left:30px\">\n<p class=\"has-black-color has-text-color has-link-color wp-elements-2008ea89d4f6f2c0656707364291c0fe wp-block-paragraph\" style=\"font-style:normal;font-weight:700\">Industry<\/p>\n\n\n\n<p class=\"has-text-align-center has-ast-global-color-1-color has-text-color has-link-color wp-elements-ce289aff3244b18a1fd22f3334c4d987 wp-block-paragraph\" style=\"font-size:1.5em;font-style:normal;font-weight:700\">Healthcare &amp; Life Sciences<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-dfcfa174 wp-block-group-is-layout-flex\" style=\"border-left-color:var(--wp--preset--color--cyan-bluish-gray);border-left-width:2px;padding-right:30px;padding-left:30px\">\n<p class=\"has-text-align-center wp-block-paragraph\" style=\"font-style:normal;font-weight:700\">Company Size<\/p>\n\n\n\n<p class=\"has-text-align-center has-ast-global-color-1-color has-text-color has-link-color wp-elements-dca766039b3b76ba8b38f79005c2f374 wp-block-paragraph\" style=\"font-size:1.5em;font-style:normal;font-weight:700\">3,000-4,000<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-left is-layout-flex wp-container-core-group-is-layout-dfcfa174 wp-block-group-is-layout-flex\" style=\"border-left-color:var(--wp--preset--color--cyan-bluish-gray);border-left-width:2px;padding-right:30px;padding-left:30px\">\n<p class=\"has-text-align-center wp-block-paragraph\" style=\"font-style:normal;font-weight:700\">HQ Location<\/p>\n\n\n\n<p class=\"has-text-align-center has-ast-global-color-1-color has-text-color has-link-color wp-elements-8411ea7737aee51a3e889f41b733e3f1 wp-block-paragraph\" style=\"font-size:1.5em;font-style:normal;font-weight:800\">China<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<ul class=\"single-post-section-menu\">\r\n  <li><a href=\"#business-challenge\">Business Challenge<\/a><\/li>\r\n  <li><a href=\"#neocrm-solution\">Neocrm Solution<\/a><\/li>\r\n  <li><a href=\"#result\">Result<\/a><\/li>\r\n<\/ul>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-48a0472e wp-block-group-is-layout-constrained\" style=\"padding-top:40px;padding-right:0;padding-bottom:20px;padding-left:0\">\n<h3 id=\"business-challenge\" class=\"wp-block-heading has-ast-global-color-1-color has-text-color has-link-color wp-elements-d4d239eed6a5ffe1a86c28fb054643fd\" style=\"font-size:2em\">Business Challenge<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:1.5em\">1. <strong>Strengthening Consistency in Marketing and Service Data<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Customer rules differed across BGI&#8217;s various business units, making it challenging to maintain fully aligned equipment and asset records and a consistently accurate information base. As the business continued to grow, establishing a single, reliable customer view became increasingly important to support more effective marketing and service operations.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:1.5em\">2. <strong>Advancing Visibility in Sales Process Management<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Much of the sales process relied on spreadsheets and email-based coordination, leaving room to introduce more systematic tools for tracking and analysis. Greater visibility into sales activities could help reduce duplicated efforts and better support performance KPIs around lead conversion and market activity outcomes.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:1.5em\">3. <strong>Connecting Pre-Sales, In-Sales, and After-Sales Operations<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Business processes spanned multiple systems with only partial integration, leaving gaps between the pre-sales, in-sales, and after-sales stages. Bridging these stages more closely could help reduce duplication of work and strengthen end-to-end visibility and control across the customer journey.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:1.5em\">4. <strong><strong><strong>Deepening Collaboration with Dealers and Partners<\/strong><\/strong><\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Interactions with dealers and partners, including information sharing and order processing, were largely managed offline through manual communication. Enhancing digital collaboration could free up time, improve responsiveness, and support even stronger, more efficient relationships with external partners.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-be62dba3 wp-block-group-is-layout-constrained\" style=\"padding-top:20px;padding-right:0;padding-bottom:20px;padding-left:0\">\n<h3 id=\"neocrm-solution\" class=\"wp-block-heading has-ast-global-color-1-color has-text-color has-link-color wp-elements-21b386b9b57f9a4755d4f4946307f2b0\" style=\"font-size:2em\">Neocrm Solution<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:1.5em\">1. Unified Marketing Service Master Data Center<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Neocrm built a centralized platform centered on customers, joint laboratories, and assets. This eliminated data duplication, improved information accuracy, and provided a single source of truth for all marketing and service activities.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:1.5em\">2. Refined Sales Process Management Online<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Sales Cloud from Neocrm digitized the entire sales workflow with systematic lead import, allocation, and conversion tracking. Sales teams gained mobile support for daily operations, enabling faster execution, better performance monitoring, and clear ROI analysis for market activities.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:1.5em\">3. Unified Sales-Service Automation Platform<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Neocrm bridged pre-sales, in-sales, and after-sales processes into a single automated system. This eliminated silos, reduced duplicated work, and enabled seamless data flow and collaboration across departments for faster, more efficient end-to-end operations.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"font-size:1.5em\">4. Unified Dealer Collaboration Portal<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">A dedicated partner portal was established with standardized account and permission management. Dealers gained self-service capabilities for information inquiry, order submission, and updates, while headquarters strengthened communication, target setting, and performance oversight.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-be62dba3 wp-block-group-is-layout-constrained\" style=\"padding-top:20px;padding-right:0;padding-bottom:20px;padding-left:0\">\n<h3 id=\"result\" class=\"wp-block-heading has-ast-global-color-1-color has-text-color has-link-color wp-elements-28f28d9ef2a17545ed032185c02c5d49\" style=\"font-size:2em\">Result<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Since implementing Neocrm platform, BGI has successfully transformed its global sales and service operations into a highly efficient, integrated digital ecosystem. Fragmented data and offline processes have been replaced by a unified Customer 360 platform and automated workflows that deliver real-time visibility and seamless collaboration across marketing, sales, service, and partner teams.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Market activities now benefit from systematic lead tracking, automated conversion monitoring, and clear ROI control, while sales-service gaps have been eliminated through end-to-end automation. Dealer collaboration has become far more efficient with self-service portals and standardized processes, significantly reducing manual communication and improving partner engagement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By choosing Neocrm\u2019s flexible and scalable CRM solution, BGI has made breakthroughs in many aspects. In the channel business, the number of manual account applications in OA (previously over 7,500) has been greatly reduced; contract-account matching has cut errors by over 50%; and dealer order submissions (average 3,000+ per year) now save an estimated 18.75 person-days. In service operations, integration with Neocrm has streamlined 6,000+ work orders per year, saving approximately 25 person-days through automated processing and reduced manual entry.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>BGI unified its global sales, service, and partner operations across multiple business lines and 100+ countries by partnering with Neocrm. The platform delivers a complete Customer 360 view, automated Lead-to-Cash workflows, intelligent market activity management, streamlined contract and payment processes, and seamless integration with SAP and other core systems.<\/p>\n","protected":false},"author":1,"featured_media":10637,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"tags":[],"customer_story_category":[45],"class_list":["post-10632","customer_stories","type-customer_stories","status-publish","has-post-thumbnail","hentry","customer_story_category-healthcare_life_science"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>BGI Accelerated Global Genomics and Precision Medicine Operations with Neocrm - Neocrm<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.neocrm.com\/en\/customer-success-stories\/bgi-accelerated-global-genomics-and-precision-medicine-operations-with-neocrm\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"BGI Accelerated Global Genomics and Precision Medicine Operations with Neocrm - Neocrm\" \/>\n<meta property=\"og:description\" content=\"BGI unified its global sales, service, and partner operations across multiple business lines and 100+ countries by partnering with Neocrm. The platform delivers a complete Customer 360 view, automated Lead-to-Cash workflows, intelligent market activity management, streamlined contract and payment processes, and seamless integration with SAP and other core systems.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.neocrm.com\/en\/customer-success-stories\/bgi-accelerated-global-genomics-and-precision-medicine-operations-with-neocrm\/\" \/>\n<meta property=\"og:site_name\" content=\"Neocrm\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-13T09:48:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-5.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"666\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.neocrm.com\\\/en\\\/customer-success-stories\\\/bgi-accelerated-global-genomics-and-precision-medicine-operations-with-neocrm\\\/\",\"url\":\"https:\\\/\\\/www.neocrm.com\\\/en\\\/customer-success-stories\\\/bgi-accelerated-global-genomics-and-precision-medicine-operations-with-neocrm\\\/\",\"name\":\"BGI Accelerated Global Genomics and Precision Medicine Operations with Neocrm - Neocrm\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.neocrm.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.neocrm.com\\\/en\\\/customer-success-stories\\\/bgi-accelerated-global-genomics-and-precision-medicine-operations-with-neocrm\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.neocrm.com\\\/en\\\/customer-success-stories\\\/bgi-accelerated-global-genomics-and-precision-medicine-operations-with-neocrm\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.neocrm.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/image1-5.jpg\",\"datePublished\":\"2026-04-22T16:06:23+00:00\",\"dateModified\":\"2026-08-13T09:48:28+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.neocrm.com\\\/en\\\/customer-success-stories\\\/bgi-accelerated-global-genomics-and-precision-medicine-operations-with-neocrm\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.neocrm.com\\\/en\\\/customer-success-stories\\\/bgi-accelerated-global-genomics-and-precision-medicine-operations-with-neocrm\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.neocrm.com\\\/en\\\/customer-success-stories\\\/bgi-accelerated-global-genomics-and-precision-medicine-operations-with-neocrm\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.neocrm.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/image1-5.jpg\",\"contentUrl\":\"https:\\\/\\\/www.neocrm.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/image1-5.jpg\",\"width\":1000,\"height\":666},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.neocrm.com\\\/en\\\/customer-success-stories\\\/bgi-accelerated-global-genomics-and-precision-medicine-operations-with-neocrm\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.neocrm.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"BGI Accelerated Global Genomics and Precision Medicine Operations with Neocrm\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.neocrm.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.neocrm.com\\\/en\\\/\",\"name\":\"Neocrm(\u4ec1\u79d1\u4e92\u52a8)\",\"description\":\"Mobile CRM system, online trial of CRM software, preferred CRM system provider\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.neocrm.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"BGI Accelerated Global Genomics and Precision Medicine Operations with Neocrm - Neocrm","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.neocrm.com\/en\/customer-success-stories\/bgi-accelerated-global-genomics-and-precision-medicine-operations-with-neocrm\/","og_locale":"en_US","og_type":"article","og_title":"BGI Accelerated Global Genomics and Precision Medicine Operations with Neocrm - Neocrm","og_description":"BGI unified its global sales, service, and partner operations across multiple business lines and 100+ countries by partnering with Neocrm. The platform delivers a complete Customer 360 view, automated Lead-to-Cash workflows, intelligent market activity management, streamlined contract and payment processes, and seamless integration with SAP and other core systems.","og_url":"https:\/\/www.neocrm.com\/en\/customer-success-stories\/bgi-accelerated-global-genomics-and-precision-medicine-operations-with-neocrm\/","og_site_name":"Neocrm","article_modified_time":"2026-08-13T09:48:28+00:00","og_image":[{"width":1000,"height":666,"url":"https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-5.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.neocrm.com\/en\/customer-success-stories\/bgi-accelerated-global-genomics-and-precision-medicine-operations-with-neocrm\/","url":"https:\/\/www.neocrm.com\/en\/customer-success-stories\/bgi-accelerated-global-genomics-and-precision-medicine-operations-with-neocrm\/","name":"BGI Accelerated Global Genomics and Precision Medicine Operations with Neocrm - Neocrm","isPartOf":{"@id":"https:\/\/www.neocrm.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.neocrm.com\/en\/customer-success-stories\/bgi-accelerated-global-genomics-and-precision-medicine-operations-with-neocrm\/#primaryimage"},"image":{"@id":"https:\/\/www.neocrm.com\/en\/customer-success-stories\/bgi-accelerated-global-genomics-and-precision-medicine-operations-with-neocrm\/#primaryimage"},"thumbnailUrl":"https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-5.jpg","datePublished":"2026-04-22T16:06:23+00:00","dateModified":"2026-08-13T09:48:28+00:00","breadcrumb":{"@id":"https:\/\/www.neocrm.com\/en\/customer-success-stories\/bgi-accelerated-global-genomics-and-precision-medicine-operations-with-neocrm\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.neocrm.com\/en\/customer-success-stories\/bgi-accelerated-global-genomics-and-precision-medicine-operations-with-neocrm\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.neocrm.com\/en\/customer-success-stories\/bgi-accelerated-global-genomics-and-precision-medicine-operations-with-neocrm\/#primaryimage","url":"https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-5.jpg","contentUrl":"https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-5.jpg","width":1000,"height":666},{"@type":"BreadcrumbList","@id":"https:\/\/www.neocrm.com\/en\/customer-success-stories\/bgi-accelerated-global-genomics-and-precision-medicine-operations-with-neocrm\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.neocrm.com\/en\/"},{"@type":"ListItem","position":2,"name":"BGI Accelerated Global Genomics and Precision Medicine Operations with Neocrm"}]},{"@type":"WebSite","@id":"https:\/\/www.neocrm.com\/en\/#website","url":"https:\/\/www.neocrm.com\/en\/","name":"Neocrm(\u4ec1\u79d1\u4e92\u52a8)","description":"Mobile CRM system, online trial of CRM software, preferred CRM system provider","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.neocrm.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"spectra_custom_meta":{"_edit_lock":["1786614522:10"],"copied_media_ids":["a:1:{i:0;i:10633;}"],"referenced_media_ids":["a:1:{i:0;i:10637;}"],"_wpml_word_count":["896"],"_wpml_location_migration_done":["1"],"_thumbnail_id":["10637"],"_edit_last":["10"],"customer":["10633"],"_customer":["field_69df49e58fa67"],"customer_name":["BGI Genomics"],"_customer_name":["field_69e62e35e597d"],"_yoast_wpseo_primary_customer_story_category":["45"],"_yoast_wpseo_content_score":["90"],"_yoast_wpseo_estimated-reading-time-minutes":["4"],"_uag_custom_page_level_css":[""],"site-sidebar-layout":["default"],"site-content-layout":[""],"ast-site-content-layout":["default"],"site-content-style":["default"],"site-sidebar-style":["default"],"ast-global-header-display":[""],"ast-banner-title-visibility":[""],"ast-main-header-display":[""],"ast-hfb-above-header-display":[""],"ast-hfb-below-header-display":[""],"ast-hfb-mobile-header-display":[""],"site-post-title":[""],"ast-breadcrumbs-content":[""],"ast-featured-img":[""],"footer-sml-layout":[""],"ast-disable-related-posts":[""],"theme-transparent-header-meta":[""],"adv-header-id-meta":[""],"stick-header-meta":[""],"header-above-stick-meta":[""],"header-main-stick-meta":[""],"header-below-stick-meta":[""],"astra-migrate-meta-layouts":["default"],"ast-page-background-enabled":["default"],"ast-page-background-meta":["a:3:{s:7:\"desktop\";a:12:{s:16:\"background-color\";s:25:\"var(--ast-global-color-4)\";s:16:\"background-image\";s:0:\"\";s:17:\"background-repeat\";s:6:\"repeat\";s:19:\"background-position\";s:13:\"center center\";s:15:\"background-size\";s:4:\"auto\";s:21:\"background-attachment\";s:6:\"scroll\";s:15:\"background-type\";s:0:\"\";s:16:\"background-media\";s:0:\"\";s:12:\"overlay-type\";s:0:\"\";s:13:\"overlay-color\";s:0:\"\";s:15:\"overlay-opacity\";s:0:\"\";s:16:\"overlay-gradient\";s:0:\"\";}s:6:\"tablet\";a:12:{s:16:\"background-color\";s:0:\"\";s:16:\"background-image\";s:0:\"\";s:17:\"background-repeat\";s:6:\"repeat\";s:19:\"background-position\";s:13:\"center center\";s:15:\"background-size\";s:4:\"auto\";s:21:\"background-attachment\";s:6:\"scroll\";s:15:\"background-type\";s:0:\"\";s:16:\"background-media\";s:0:\"\";s:12:\"overlay-type\";s:0:\"\";s:13:\"overlay-color\";s:0:\"\";s:15:\"overlay-opacity\";s:0:\"\";s:16:\"overlay-gradient\";s:0:\"\";}s:6:\"mobile\";a:12:{s:16:\"background-color\";s:0:\"\";s:16:\"background-image\";s:0:\"\";s:17:\"background-repeat\";s:6:\"repeat\";s:19:\"background-position\";s:13:\"center center\";s:15:\"background-size\";s:4:\"auto\";s:21:\"background-attachment\";s:6:\"scroll\";s:15:\"background-type\";s:0:\"\";s:16:\"background-media\";s:0:\"\";s:12:\"overlay-type\";s:0:\"\";s:13:\"overlay-color\";s:0:\"\";s:15:\"overlay-opacity\";s:0:\"\";s:16:\"overlay-gradient\";s:0:\"\";}}"],"ast-content-background-meta":["a:3:{s:7:\"desktop\";a:12:{s:16:\"background-color\";s:25:\"var(--ast-global-color-5)\";s:16:\"background-image\";s:0:\"\";s:17:\"background-repeat\";s:6:\"repeat\";s:19:\"background-position\";s:13:\"center center\";s:15:\"background-size\";s:4:\"auto\";s:21:\"background-attachment\";s:6:\"scroll\";s:15:\"background-type\";s:0:\"\";s:16:\"background-media\";s:0:\"\";s:12:\"overlay-type\";s:0:\"\";s:13:\"overlay-color\";s:0:\"\";s:15:\"overlay-opacity\";s:0:\"\";s:16:\"overlay-gradient\";s:0:\"\";}s:6:\"tablet\";a:12:{s:16:\"background-color\";s:25:\"var(--ast-global-color-5)\";s:16:\"background-image\";s:0:\"\";s:17:\"background-repeat\";s:6:\"repeat\";s:19:\"background-position\";s:13:\"center center\";s:15:\"background-size\";s:4:\"auto\";s:21:\"background-attachment\";s:6:\"scroll\";s:15:\"background-type\";s:0:\"\";s:16:\"background-media\";s:0:\"\";s:12:\"overlay-type\";s:0:\"\";s:13:\"overlay-color\";s:0:\"\";s:15:\"overlay-opacity\";s:0:\"\";s:16:\"overlay-gradient\";s:0:\"\";}s:6:\"mobile\";a:12:{s:16:\"background-color\";s:25:\"var(--ast-global-color-5)\";s:16:\"background-image\";s:0:\"\";s:17:\"background-repeat\";s:6:\"repeat\";s:19:\"background-position\";s:13:\"center center\";s:15:\"background-size\";s:4:\"auto\";s:21:\"background-attachment\";s:6:\"scroll\";s:15:\"background-type\";s:0:\"\";s:16:\"background-media\";s:0:\"\";s:12:\"overlay-type\";s:0:\"\";s:13:\"overlay-color\";s:0:\"\";s:15:\"overlay-opacity\";s:0:\"\";s:16:\"overlay-gradient\";s:0:\"\";}}"],"footnotes":[""],"_elementor_global_class_usage_indexed":["1"],"_uagb_previous_block_counts":["a:90:{s:21:\"uagb\/advanced-heading\";i:0;s:15:\"uagb\/blockquote\";i:0;s:12:\"uagb\/buttons\";i:0;s:18:\"uagb\/buttons-child\";i:0;s:19:\"uagb\/call-to-action\";i:0;s:15:\"uagb\/cf7-styler\";i:0;s:11:\"uagb\/column\";i:0;s:12:\"uagb\/columns\";i:0;s:14:\"uagb\/container\";i:0;s:21:\"uagb\/content-timeline\";i:0;s:27:\"uagb\/content-timeline-child\";i:0;s:14:\"uagb\/countdown\";i:0;s:12:\"uagb\/counter\";i:0;s:8:\"uagb\/faq\";i:0;s:14:\"uagb\/faq-child\";i:0;s:10:\"uagb\/forms\";i:0;s:17:\"uagb\/forms-accept\";i:0;s:19:\"uagb\/forms-checkbox\";i:0;s:15:\"uagb\/forms-date\";i:0;s:16:\"uagb\/forms-email\";i:0;s:17:\"uagb\/forms-hidden\";i:0;s:15:\"uagb\/forms-name\";i:0;s:16:\"uagb\/forms-phone\";i:0;s:16:\"uagb\/forms-radio\";i:0;s:17:\"uagb\/forms-select\";i:0;s:19:\"uagb\/forms-textarea\";i:0;s:17:\"uagb\/forms-toggle\";i:0;s:14:\"uagb\/forms-url\";i:0;s:14:\"uagb\/gf-styler\";i:0;s:15:\"uagb\/google-map\";i:0;s:11:\"uagb\/how-to\";i:0;s:16:\"uagb\/how-to-step\";i:0;s:9:\"uagb\/icon\";i:0;s:14:\"uagb\/icon-list\";i:0;s:20:\"uagb\/icon-list-child\";i:0;s:10:\"uagb\/image\";i:0;s:18:\"uagb\/image-gallery\";i:0;s:13:\"uagb\/info-box\";i:0;s:18:\"uagb\/inline-notice\";i:0;s:11:\"uagb\/lottie\";i:0;s:21:\"uagb\/marketing-button\";i:0;s:10:\"uagb\/modal\";i:0;s:18:\"uagb\/popup-builder\";i:0;s:16:\"uagb\/post-button\";i:0;s:18:\"uagb\/post-carousel\";i:0;s:17:\"uagb\/post-excerpt\";i:0;s:14:\"uagb\/post-grid\";i:0;s:15:\"uagb\/post-image\";i:0;s:17:\"uagb\/post-masonry\";i:0;s:14:\"uagb\/post-meta\";i:0;s:18:\"uagb\/post-taxonomy\";i:0;s:18:\"uagb\/post-timeline\";i:0;s:15:\"uagb\/post-title\";i:0;s:20:\"uagb\/restaurant-menu\";i:0;s:26:\"uagb\/restaurant-menu-child\";i:0;s:11:\"uagb\/review\";i:0;s:12:\"uagb\/section\";i:0;s:14:\"uagb\/separator\";i:0;s:11:\"uagb\/slider\";i:0;s:17:\"uagb\/slider-child\";i:0;s:17:\"uagb\/social-share\";i:0;s:23:\"uagb\/social-share-child\";i:0;s:16:\"uagb\/star-rating\";i:0;s:23:\"uagb\/sure-cart-checkout\";i:0;s:22:\"uagb\/sure-cart-product\";i:0;s:15:\"uagb\/sure-forms\";i:0;s:22:\"uagb\/table-of-contents\";i:0;s:9:\"uagb\/tabs\";i:0;s:15:\"uagb\/tabs-child\";i:0;s:18:\"uagb\/taxonomy-list\";i:0;s:9:\"uagb\/team\";i:0;s:16:\"uagb\/testimonial\";i:0;s:14:\"uagb\/wp-search\";i:0;s:19:\"uagb\/instagram-feed\";i:0;s:10:\"uagb\/login\";i:0;s:17:\"uagb\/loop-builder\";i:0;s:18:\"uagb\/loop-category\";i:0;s:20:\"uagb\/loop-pagination\";i:0;s:15:\"uagb\/loop-reset\";i:0;s:16:\"uagb\/loop-search\";i:0;s:14:\"uagb\/loop-sort\";i:0;s:17:\"uagb\/loop-wrapper\";i:0;s:13:\"uagb\/register\";i:0;s:19:\"uagb\/register-email\";i:0;s:24:\"uagb\/register-first-name\";i:0;s:23:\"uagb\/register-last-name\";i:0;s:22:\"uagb\/register-password\";i:0;s:30:\"uagb\/register-reenter-password\";i:0;s:19:\"uagb\/register-terms\";i:0;s:22:\"uagb\/register-username\";i:0;}"],"_elementor_global_class_usage_indexed_preview":["1"],"_uag_css_file_name":["uag-css-10632.css"],"_elementor_page_assets":["a:0:{}"]},"uagb_featured_image_src":{"full":["https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-5.jpg",1000,666,false],"thumbnail":["https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-5-150x150.jpg",150,150,true],"medium":["https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-5-300x200.jpg",300,200,true],"medium_large":["https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-5-768x511.jpg",768,511,true],"large":["https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-5.jpg",1000,666,false],"1536x1536":["https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-5.jpg",1000,666,false],"2048x2048":["https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-5.jpg",1000,666,false],"gform-image-choice-sm":["https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-5.jpg",300,200,false],"gform-image-choice-md":["https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-5.jpg",400,266,false],"gform-image-choice-lg":["https:\/\/www.neocrm.com\/wp-content\/uploads\/2026\/04\/image1-5.jpg",600,400,false]},"uagb_author_info":{"display_name":"Luo Yi","author_link":"https:\/\/www.neocrm.com\/en\/author\/admin\/"},"uagb_comment_info":0,"uagb_excerpt":"BGI unified its global sales, service, and partner operations across multiple business lines and 100+ countries by partnering with Neocrm. The platform delivers a complete Customer 360 view, automated Lead-to-Cash workflows, intelligent market activity management, streamlined contract and payment processes, and seamless integration with SAP and other core systems.","_links":{"self":[{"href":"https:\/\/www.neocrm.com\/en\/wp-json\/wp\/v2\/customer_stories\/10632","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.neocrm.com\/en\/wp-json\/wp\/v2\/customer_stories"}],"about":[{"href":"https:\/\/www.neocrm.com\/en\/wp-json\/wp\/v2\/types\/customer_stories"}],"author":[{"embeddable":true,"href":"https:\/\/www.neocrm.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.neocrm.com\/en\/wp-json\/wp\/v2\/comments?post=10632"}],"version-history":[{"count":6,"href":"https:\/\/www.neocrm.com\/en\/wp-json\/wp\/v2\/customer_stories\/10632\/revisions"}],"predecessor-version":[{"id":13534,"href":"https:\/\/www.neocrm.com\/en\/wp-json\/wp\/v2\/customer_stories\/10632\/revisions\/13534"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.neocrm.com\/en\/wp-json\/wp\/v2\/media\/10637"}],"wp:attachment":[{"href":"https:\/\/www.neocrm.com\/en\/wp-json\/wp\/v2\/media?parent=10632"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.neocrm.com\/en\/wp-json\/wp\/v2\/tags?post=10632"},{"taxonomy":"customer_story_category","embeddable":true,"href":"https:\/\/www.neocrm.com\/en\/wp-json\/wp\/v2\/customer_story_category?post=10632"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}